2 of 2 Customer Retention Jobs in Scotland

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service … delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Things (IoT). What you'll do As a Client Sales Executive, you will play a vital role in retaining and growing Vodafone Business' customer base. Managing a portfolio of around 120 SME accounts, you will combine strong account management with a commercial focus to identify and convert … revenue opportunities within your existing customer base. You will handle both inbound and outbound customer calls, building trusted relationships that support customer retention, satisfaction and long-term growth. Working across a broad range of business customers, you will respond to queries efficiently while proactively identifying ...