12 of 12 Customer Service Jobs in Edinburgh

CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day | Inside IR35 | 6-month contract | Edinburgh | Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … programme We're looking for an experienced Conversational Designer to join a major enterprise customer service transformation programme, with a particular focus on designing effective voice-based customer interactions. This is a 6-month contract offering up to £575 per day Inside IR35 and requiring 2 days ...

Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line IT Support Engineer to join a well-established Managed Service Provider based in Edinburgh. This is an excellent opportunity for a technically capable support professional who enjoys troubleshooting complex issues, working across a broad … technologies, and supporting multiple client environments. Working as part of a collaborative technical team, you'll take ownership of escalated support tickets, deliver exceptional customer service, and contribute to ongoing projects and infrastructure improvements. Key Responsibilities Troubleshoot and resolve complex Microsoft 365, Windows, server, networking and endpoint support ...

Support Technician Edinburgh | Permanent | £26,500 - £29,500 We're currently recruiting for an IT Support Technician to join a successful and growing Managed Service Provider based in Edinburgh. This is an excellent opportunity for someone with at least 12 months of IT support experience, or a recently completed … gain exposure to a wide range of technologies, clients and support challenges while receiving structured training and career development. Working within a busy service desk team, you'll be responsible for delivering high-quality technical support, managing support tickets, and helping clients resolve a variety of IT issues. ...

client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We're looking … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What you'll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional service … other stakeholders across the business. Carry out other adhoc duties as required. Skills & Experience: Previous experience within a delivery/installation role with a customer service focus. Outstanding communication skills. A full, clean UK driving licence with experience of long-wheel based vans. Able to work under pressure ...

Description Reporting to the Security Engineering Team Lead, you will provide hands on application security engineering for the Customer B2C and Connected Mobility domains during a 12 month cover period. You will work with product teams, engineers and architects to identify and reduce security risk throughout design, development, testing … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers ...

CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day Inside IR35 6-month contract Edinburgh Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … programme We're looking for an experienced Conversational Designer to join a major enterprise customer click apply for full job details ...

buzz of sales, this is your moment. Salary: £28,177 basic salary, with a competitive commission scheme earn on every product that activates. Retail customer hub: St James Centre, Edinburgh (Sky store locator) Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily … nights on the sofa to mobile streaming on the go and everyday browsing. This is your chance to turn your passion for sales and customer service into a rewarding career. Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales Create stand ...

Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. Responsibilities: Log, triage and manage service requests through Agilico's digital ticketing platform, ensuring accurate and timely updates to job statuses, parts allocation and service records. Raise purchase orders … maintain accurate digital records across multiple business systems to support effective service delivery and stock management. Train to become a key user and super user of Vantage Online and associated digital platforms, supporting colleagues and promoting best practice system usage. Use Microsoft 365 applications, including Outlook, Excel and Teams ...