1 to 25 of 35 Customer Service Jobs in Edinburgh

Dutch Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Arabic Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Arabic Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Arabic and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Greek Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

French Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Spanish Speaking Customer Service Advisor Hybrid Edinburgh

Hiring Organisation
Trip.com
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 26,800 Annual
looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spansish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while … delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language ...

Senior Consultant – Service Transformation

Location
City of Edinburgh, Scotland, United Kingdom
Work In The UK- Not Suitable For Visa Holders. Role is available in the following locations too: Belfast, Edinburgh, Manchester Shape the future of customer and service experiences. Solve complex problems. Deliver meaningful change. We're transforming how organisations serve their customers, employees and communities. We're looking … Senior Consultants with a passion for service transformation, customer experience and human-centred design to join our growing team. This is an opportunity to work alongside exceptional talent across Service Design, Customer Strategy, UX, Product, Research, Data and Engineering, helping some of the UK's leading ...

Consultant - Service Design

Location
City of Edinburgh, Scotland, United Kingdom
Belfast, Edinburgh, Manchester We help organisations solve complex challenges by designing and delivering better services, experiences and outcomes. We're looking for a Consultant - Service Transformation to join our growing team and help clients rethink how they serve customers, colleagues and citizens. This is an exciting opportunity to work … alongside Service Designers, Product Managers, User Researchers, Engineers and Strategists to create customer‐centric services that deliver measurable business value. What you'll be doing As a Consultant, you'll support the delivery of service transformation engagements from discovery through to implementation. Your responsibilities will include Conducting ...

Senior Test Engineer

Location
City of Edinburgh, Scotland, United Kingdom
continue to invest in our technology estate and engineering capabilities. As a Senior Test Engineer, you'll help drive quality across key business and customer-facing platforms, ensuring solutions are reliable, scalable and fit for purpose. Bringing expertise in both functional and performance testing, you'll work on strategic … doing Deliver robust, high-quality software by designing and executing effective functional and performance testing across complex technology solutions. Improve product reliability and customer experience by identifying defects, performance bottlenecks and quality risks before they reach production. Increase test efficiency and coverage through the development and enhancement of automated ...

Field Service Engineer, Medical Diagnostic Systems

Location
City of Edinburgh, Scotland, United Kingdom
Field Service Engineer, Medical Diagnostic Systems Basic Salary £52,000 Car Allowance £7,200 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training ** This role will involve working five days out of seven and will include some weekend work … Role -Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories ...

Senior Business Travel Consultant - Spanish speaking

Location
Edinburgh, Midlothian, United Kingdom
Visit to learn more. About the Role We are seeking an outstanding Executive/VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

Senior Business Travel Consultant - Perk UKI (English speaker)

Hiring Organisation
Hackajob Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

Business Development Executive - Scotland

Hiring Organisation
My Key Recruitment
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
established international manufacturer and supplier of electrical power solutions, industrial cables and cable management products. With a strong reputation for quality, innovation and customer service, our client supports businesses across the construction, infrastructure, manufacturing, energy, utilities and industrial sectors, providing reliable products that power projects across … investment in the UK market, they are looking to appoint an ambitious Business Development Executive to play a key role in expanding their customer base and strengthening relationships with existing clients. If you're a driven sales professional who enjoys opening doors, building long-term partnerships and delivering commercial ...

Mail Operative - Edinburgh

Hiring Organisation
Office Angels
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Temporary
Salary
£13.45/hour
join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

Mail Operative - Edinburgh

Hiring Organisation
Office Angels
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£13.45 per hour
join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

Revenue Operations Analyst

Hiring Organisation
Element Materials Technology
Location
Edinburgh, Scotland, United Kingdom
central belt of Scotland. Working closely with our Commercial Revenue Operations Senior Manager, you will help drive informed decision-making across Sales, Finance, Customer Service, and Commercial Leadership by delivering accurate, timely, and insightful reporting. This is an exciting opportunity for someone who thrives on analysing performance, improving … processes, enhancing data quality, and uncovering opportunities that contribute directly to commercial growth and customer success. With responsibility spanning Power BI reporting, KPI management, customer feedback analysis, and continuous improvement initiatives, this role offers significant exposure across the business and the opportunity to make a tangible impact ...

Power Platform / D365 Technical Lead

Location
City of Edinburgh, Scotland, United Kingdom
Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

IT Support Engineer

Hiring Organisation
Cathcart Technology
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ...

Installation Operative

Hiring Organisation
AGILICO WORKPLACE TECHNOLOGY LIMITED
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

Customer Outcomes Insights Lead

Location
City of Edinburgh, Scotland, United Kingdom
Motability Operations Ltd is seeking a customer insight & analytics specialist to lead the design and delivery of an outcomes insight programme that demonstrates customers understand MO products, services and communications. The role sits in the Customer Insight & Analytics team and reports to the CX Insight Lead. You will … work closely with Legal & Compliance, In-life Customer Service, Operations, Finance, Marketing Communications, CX and Tech to bring together customer research, behavioural #J-18808-Ljbffr ...

Infrastructure Architect

Location
City of Edinburgh, Scotland, United Kingdom
internal services. * Identifying issues proactively and take any corrective actions necessary to sustain the environment. * Assisting with the resolution of unusual or escalated customer service issues related to datacentre and network services to ensure that any disruption is minimised. * Responding in a timely manner to datacentre and network … issues in order to maintain a highly available service to the business. * Developing and maintaining relationships with technical colleagues working in Engineering, allowing closer collaboration. * Reviewing and recommending new technologies with the aim of improving existing services. * Training and mentoring junior colleagues to raise their levels of expertise ...

Software Engineer

Hiring Organisation
Motability Operations
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
successes, with an exciting roadmap in place. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Data Analyst

Hiring Organisation
Harvey Nash
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contract
data set to support AHP workforce planning models. Collecting and analysing this data will enhance the organisation's ability to make informed decisions about service capacity and the effective deployment of AHP resources. Key tasks will include but will not be limited to: Understand the background to the Occupational … using SQL and R Report preparation using Power BI or similar dashboard software Creation of technical documentation for analytical workflows Excellent stakeholder management and customer service skills Ability to manage internal and external stakeholders across different levels of seniority Ability to respond to confidential and sensitive situations with ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Technician 2

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£14.90 - £19.85 per hour
Join a leading technology company as an IT Support Technician (Level 2)! Job Overview This role supports a financial services customer and requires candidates to pass financial clearance. The successful candidate will provide both on-site and remote desktop support, perform hardware break-fix activities on desktops, laptops … position also involves supporting bank branch infrastructure, including thin clients, network connectivity, chip-and-pin devices, voucher readers and passbook printers, while delivering excellent customer service. A driving licence and access to transport may be required, as occasional travel to bank branches across Scotland may be necessary, with mileage ...

Fire and Security Minor Works Engineer

Hiring Organisation
4way Recruitment
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 44,000 Annual
Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire and Security roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Minor Works engineer for their team. Working … responsible for the installation, modification and commissioning of Fire Alarms, CCTV, Access Control and Intruder Alarm systems while delivering a first-class service to customers. Salary and Benefits - Fire & Security Minor Works Engineer Competitive salary of £38,000 - £44,000 Regular overtime available to increase your annual earnings Ongoing ...