19 of 19 IT Support Jobs in Edinburgh

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

IT Support/IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key … Responsibilities Serve as the initial point of contact for IT support requests and incidents. Prioritise, manage, and resolve Service Desk calls, escalating issues when necessary. Investigate and troubleshoot technical problems across various systems and devices. Communicate clearly with users at all levels, translating technical issues into plain language. Create and manage user accounts across multiple systems. Monitor and … release quarantined emails through mail-sweeping tools. Support the setup and maintenance of secure remote working environments. Develop and maintain accurate and up-to-date Service Desk documentation. Technologies and Tools Supported Dell laptops and Windows 11 Microsoft 365 Suite Two-Factor Authentication tools BigHand Digital Dictation iManage Work10 (Document Management System) iOS mobile devices Candidate Requirements A minimum More ❯

Overview We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work … independently and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and … document these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. … Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. … Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. … Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player More ❯

Are you a passionate IT professional who isn’t afraid to bring their personality to work? Then we want to hear from you! Consider IT is an award-winning managed IT services provider with offices in Edinburgh, Glasgow, and London. For over 15 years, they’ve been helping businesses of all sizes stay productive and secure by … delivering IT support, cybersecurity, cloud solutions, and business continuity services. Known for their friendly, client-first approach, Consider IT prides itself on being one of the UK’s most approachable and down-to-earth IT experts. Their mission is simple: make technology work harder and smarter for businesses. We are looking for an enthusiastic individual to … join the Consider IT team as an IT Support Apprentice. This is a fantastic opportunity to kick start your career in IT while gaining hand on experience and working towards a recognised qualification. Responsibilities: Assist in the maintenance and support of IT Systems and Infrastructure Provider first-line technical support to clients for More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s … dynamic, collaborative environment. You’ll be joining a business that’s making a real impact globally, supporting cutting-edge work across multiple disciplines. As part of a close-knit IT team, you’ll play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first … and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical … IT Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A More ❯

leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User … Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market … package & training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success click More ❯

use of technology to improve operational effectiveness. Digital Division will work alongside the Estates Transformation Programme team to transform properties into a new modern network of buildings which will support a digitally enabled service model. About the Role As an IT Support Engineer, you will be responsible for providing end user support, both remotely and on … site, supporting multiple technologies whilst providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure. This will include advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise. Responsibilities Providing … end user support, both remotely and on-site. Supporting multiple technologies. Delivering excellent customer service by following established processes and procedures. Advising and leading on technical solutions as required. Participating in new technologies, projects, and challenges as they arise. Qualifications You will be educated to HNC or industry certification level in a related technical discipline or have extensive demonstrable More ❯

Joining our team will provide valuable exposure to a wide range of technologies, enabling professional and personal growth. Key Responsibilities Deliver exceptional 1st Line support by communicating clearly and accurately with staff. Set up computer hardware and install required software. Escalate support incidents when first-time fix is not possible within a reasonable time. Achieve agreed customer service … levels. Provide technical support and fault diagnosis. Communicate effectively with colleagues and external suppliers. Required Knowledge and Experience Excellent telephone manner and communication skills. Reliable, hardworking, and self-motivated. Organised with strong planning skills. Basic understanding of PC hardware and technology products. Proficient in Microsoft Windows and Microsoft Office. Confidence in diagnosing and resolving staff IT issues. More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯

About the Company Police Scotland continue to improve and evolve a number of our core digital solutions to retain and enhance the capability and flexibility required to address the ongoing and evolving demands on policing and criminal justice over the More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯