19 of 19 ITIL Jobs in Edinburgh

technologies Experience with ticketing systems Familiarity with cybersecurity tools and concepts including firewalls, antivirus, and endpoint protection Basic scripting knowledge (PowerShell, Python, or Bash) for automation tasks Understanding of ITIL framework and IT service management best practices Knowledge of cybersecurity principles and common threats Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements Familiarity with business continuity and More ❯

if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data protection regulations. Enterprise application integration. Experience of working in a More ❯

if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data protection regulations. Enterprise application integration. Experience of working in a More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯

certification(s) in one of the modular core solutions such as Mambu, 10X and TM. Preferably you will also have: Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others. Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON. At Deloitte we More ❯

industries, ideally financial services or building societies. Familiarity with hybrid environments and SaaS adoption strategies. Track record of vendor management, including SaaS providers and cloud service partners. Experience with ITIL practices, service management, and governance frameworks What is in it for you? Working in the right professional and motivational environment is not a given with every role, however this role More ❯

or Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯

TOGAF, DCAM and/or AWS/Azure/GCP solution architecture Knowledge of DAMA-DMBOK Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯

scenarios Strong hands-on SQL and/or Azure SQL skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health insurance Annual More ❯

PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have skills: Knowledge of Power Apps and Power BI ITIL This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more. More ❯

PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have skills: Knowledge of Power Apps and Power BI ITIL This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more. More ❯

customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of Project and Operational Incident, problem … to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of 2 years' experience in a similar role. ITIL v3 or v4 Foundation certification. Competencies & Behaviours: Strong communication and interpersonal skills. Positive and can-do attitude. Ability to take a methodical approach to service issues. Demonstrated initiative and a More ❯

and Resilience team. The Role: Lead and deliver technology risk, digital resilience, and regulatory compliance projects for financial services clients. Advise on and implement IT risk frameworks (e.g., COBIT, ITIL, ISO, NIST) and resilience capabilities aligned with regulations like DORA and FCA/PRA requirements. Manage complex, multi-workstream programmes and produce high-quality C-suite deliverables such as board … audit, or cyber resilience in financial services Understanding of UK/EU regulations (DORA, FCA/PRA Operational Resilience Policy, SYSC 8, etc.). Knowledge of industry frameworks: COBIT, ITIL, ISO 27001/22301, NIST CSF. Experience leading multi-workstream programmes with C-suite deliverables. Strong analytical, communication, and stakeholder management skills. Proven use of AI Key Details: 📍Located: Edinburgh More ❯