3 of 3 Mac OS Jobs in Edinburgh

Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would like more information please give me a call ...

level support to users via the Service Desk, including support for systems, servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: * Answering Service Desk chat promptly …/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs * Confident supporting Windows 11 end users (everyday troubleshooting and fixes) * Working knowledge of MacOS and mobile devices (iOS/Android) for user support * Exposure to Citrix desktops/applications (access, session and performance basics) * User administration experience (account ...

level support to users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties. Answering Service Desk chat promptly … ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs. Confident supporting Windows 11 end users (everyday troubleshooting and fixes). Working knowledge of MacOS and mobile devices (iOS/Android) for user support. Exposure to Citrix desktops/applications (access, session and performance basics). User administration experience ...