career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We’ll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass More ❯
Oct-2025 and End Date : 27-Mar-2026 Location: Edinburgh Roles and Responsibilities: Resources will provide deskside and floorwalking support to NatWest colleagues during the migration from Zoom to Microsoft Teams. This includes end-user assistance, coaching, "how do I?" guidance, and adoption support following induction training delivered by QA trainers. The resource will work in tandem with another … technician floorwalking on site, and a local resource can be used.Engineers will:Support colleagues with Microsoft Teams queries such as:* Setting up/joining meetings, calls, and chat* Sharing and collaborating on documents in Teams* Troubleshooting login or MFA issues* Fixing Teams/Outlook calendar integrationResolve end-user issues (audio/video not working, connectivity problems, app crashes, sync More ❯
