5 of 5 Performance Metrics Jobs in Edinburgh

experience in high-level retail management is essential to excel in this role. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the … heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the More ❯

utilisation, predictable delivery, and coordinating resource allocation. Drive Commercial Growth: Identify cross-sell/upsell opportunities, shape new work proposals and retainers, forecast demand, manage service renewals, and present performance reports. Demonstrate Technical Fluency (Non-hands-on): Understand modern web/mobile technology stacks, CI/CD pipelines, hosting environments, and performance metrics, appreciating technical delivery nuances More ❯

and shape effective product strategies Collaboratively shape and manage the product roadmap, ensuring alignment with business goals Prioritise and manage the product backlog to maximise value and impact Leverage performance metrics and real-world user data to inform continuous improvement Lead release planning and support agile delivery through Scrum methodologies Support members of the product team, fostering a More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

and thrive in a changing environment. As a Customer Success Advisor, you will ensure our customers receive maximum value from Travelnest by supporting them to drive the highest booking performance and achieve a significant return on their investment into their vacation rental properties. Our customers are vacation rental owners who own 15 properties. They are engaged in the success … spot opportunities, and reach out with personalised support and recommendations. Youll run training sessions and webinars, gather feedback to share with our product team, and keep an eye on performance metrics to make sure our customers are seeing value and hitting their goals. Qualifications Were ideally looking for someone with experience in customer success, account management or a More ❯