2 of 2 Service Analyst Jobs in Edinburgh

Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. … strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues ...

Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition … Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in Office ...