Join us as a Service Designer We’re looking for a service designer with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences. This is an opportunity to work in an environment where you’ll be challenged, trusted, and where … You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a Service Designer will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech innovation … space. Day-to-day, you’ll be: Designing and mapping service blueprints to address customer needs and improve internal processes Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement Collaborating with product and operations More ❯
The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into live environments. The primary focus of the role will be managing the transition of new applications and services into the live environment, ensuring … for this opportunity, and if so, make an application asap. We have an incredible opportunity to join us here at Phoenix Group as a Service Transition and Release manager to join our Service Architecture, Design & Transition team in Technical Service Operations. Sarah Jempson will be hosting … that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet. The role The Service Transition and Release Manager plays a critical role in IT Service Management (ITSM), ensuring smooth transitions of IT services and successful releases into More ❯
services for Alexa Cloud that enable connectivity between Alexa enabled devices (Echo, Smart Home etc.) and Alexa. Key job responsibilities You will lead the design, development, testing and deployment of cross team projects, meet with stakeholders, drive execution, and mentor junior engineers. You will be an independent technical leader … to streamline team processes and create mechanisms to effectively deliver projects. A day in the life You will be the technical leader responsible for servicedesign, development, and operations. You will brainstorm new ideas and work on forward looking architectures and design with Principal Engineers and other … Senior Software Engineers. You will architect, analyze, design, develop, test, and deploy software features and fix defects. You will participate and lead in sprint planning and daily scrum, break down technical work, identify technical blockers, and navigate solutions. You will mentor team members. You will partner with your managers More ❯
support they deliver. The ability to effectively communicate with the people we support, staff teams, families, and external care professionals. Creating and delivering robust service designs, support strategies, and risk assessments whilst managing individual budgets. Excellent organisational skills and the ability to prioritise your workload whilst working under pressure. More ❯
