2 of 2 Windows 10 Jobs in Edinburgh

solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft … Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with ...

Provide 1st line support via phone, Teams, email and face-to-face Log, triage and manage tickets through the Service Desk system Support Windows 10/11 and Microsoft 365 environments Manage Active Directory user accounts and access Build and deploy laptops, desktops and mobile devices … organisation and build strong relationships with users. What Were Looking For Experience in IT Support/Service Desk/Helpdesk Exposure to Windows desktop environments Familiarity with Microsoft 365 Experience working with ticketing systems Strong communication skills Full UK driving licence Why Apply? Stable internal IT team Clear ...