1 to 2 of 2 Service Delivery Jobs in Egham

Job title: Service Delivery Manager Location: Egham, Surrey, UK Salary: £45,000 per annum (DOE) Working hours: 35 hours a week, flexible between 8:00am to 6:00pm Hybrid Working: A minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides … smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think, plan more »

system test phases, to ensure contractual completions and ongoing customer satisfaction. Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution Create and implement standardized, auditable processes for the EMEA Technology Services delivery organization Profile: 5-10 years experience in Business Consulting, Software Development or Professional Services, with a strong drive to grow into Team Management and P … L responsibility Experience with nearshore delivery models Up to date technical experience and demonstration of continued technical upskilling Strong work ethos, solution orientation and driven personality Team-oriented and wider team engagement skills, including demonstration of good knowledge transfer coaching techniques Presentation and Communication Skills Knowledge and experience demonstrates more »