3 of 3 Management Information System Jobs in Ellesmere Port

Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £21.65 per hour Job Ref: (phone number removed) Job Responsibilities Manage and enhance the Unit4 system for local authorities. Lead system updates and handle service requests. Collaborate with users on business development plans. Identify user needs and document requirements. Define project scope and implement … processes efficiently. Coordinate testing and system deployment. Maintain reports and manage user access security. Communicate updates and manage support desk incidents. Ensure third-party support meets requirements. Provide management information and support team members. Review service delivery for improvement opportunities. Lead data workshops and confirm reporting needs. Person Specifications Must Have Project management … experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your More ❯

Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 16.35 per hour Job Ref: (phone number removed) Job Responsibilities Support the effective use of the Unit4 system for Cheshire East and Cheshire West and Chester councils. Maintain the UNIT4 Microsite and coordinate communications and training for users both online and in-person. Provide guidance on policies … and ensure training documents are current. Respond to user queries and escalate complex issues when needed. Act as a contact for system users to ensure efficient service delivery. Assist in managing workload peaks and prioritizing key projects. Support service transformation and improvement initiatives. Provide information and support for user groups and forums. Use data to inform on … manage problems. Strong interpersonal and communication skills. Innovative thinking and ability to motivate people. Nice to Have Knowledge of Transactional Finance processes related to Unit4. Experience in producing management information and performance reports. Understanding of business processes and training delivery methods. Knowledge of best practices in Council policies and financial procedures. Practical knowledge of Unit4 ERP More ❯

Governance and Support Lead Business Support and Hierarchy the post holder will be part of the Governance & Support team responsible for ensuring the effective operational delivery of the Unit4 system on behalf of Cheshire East and Cheshire West and Chester councils. The post holder will support all users providing training and technical advice across all Unit4 and FP&A … the Governance and Support Helpdesk providing solutions to low level service requests and incidents escalating complex issues where appropriate. Acting as a point of contact for change champions, and system users the post holder will ensure that the Governance & Support team can provide an effective, efficient, accessible service with high customer satisfaction and service delivery. Provide support in all … service. Provide information, and support to the Transactional Services Manager (Governance Support) for user groups and forums including delivering specialist training and the analysis of feedback from system users ensuring the continuous improvement in all Unit4 ERP processes. Using data intelligence inform the Governance & Support Lead Business Support and Hierarchy on key areas of demand on the More ❯