2nd Line Support Jobs in England

26 to 50 of 94 2nd Line Support Jobs in England

Second Line Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
YourPrime
Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users … manage workload efficiently. • Research and learn new technologies/solutions under pressure. • Share knowledge and contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including more »
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2nd Line IT Support Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Circle Group
2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become … to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as more »
Employment Type: Permanent, Work From Home
Salary: £26,000
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2nd Line Support Technician

Orchard House, Park Rd, Elland, West Yorkshire HX5 9HP, West Yorkshire, United Kingdom
Sureserve Group
Now hiring: 2nd Line Support Technician At Everwarm , excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple … and gather. We're currently seeking an Administrator Planner who shares our commitment to quality, service, and environmental improvement. Overview of role: The SSG 2nd Line Support Technical position will be a dynamic, self-motivated IT professional with the opportunity to perform a 360 role … role their own, bringing fresh ideas and new tech to the forefront of the organisation. Travel will be required as you will be providing 2nd line technical support to SSG ICT users across several sites across the UK and therefore you must hold a UK more »
Employment Type: Permanent
Salary: £29000 - £31000/annum
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2nd Line Support Technician

9 Argent Court, Sylvan Way, Southfields Business Park, Ba, Laindon, Essex, United Kingdom
Sureserve Group
Now hiring: 2nd Line Support Technician At Everwarm , excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple … and gather. We're currently seeking an Administrator Planner who shares our commitment to quality, service, and environmental improvement. Overview of role: The SSG 2nd Line Support Technical position will be a dynamic, self-motivated IT professional with the opportunity to perform a 360 role … role their own, bringing fresh ideas and new tech to the forefront of the organisation. Travel will be required as you will be providing 2nd line technical support to SSG ICT users across several sites across the UK and therefore you must hold a UK more »
Employment Type: Permanent
Salary: £29000 - £31000/annum
Posted:

2ND LINE SDWAN SUPPORT ENGINEER -SOLIHULL/BRACKNELL

Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2ND LINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2nd Line SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates not holding this level … of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our … government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer will also more »
Employment Type: Contract
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2nd Line Support Engineer

Shoreham-By-Sea, West Sussex, United Kingdom
Clearwater People Solutions
ATTENTION! 2ND LINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line Support Engineer to thrive in our client's fast-paced environment. Have you … got 2nd Line Support experience? Are you on the search for a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line Support Engineer: Keep … the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working on 2nd line tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Additional Benefits
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2nd Line Support Engineer

Bath, Somerset, South West, United Kingdom
Reed Technology
My client is looking for a 2nd Line IT Engineer to support with ongoing work and clearing BAU back-log. Someone with experienced supporting Audio-Visual Hardware is desirable. Role: 2nd Line IT Engineer Rate: £200+ per day inside ir35 Location: Bath … onsite - 5 days per week) Duration: 3+ months initially (strong potential of extension) Start: ASAP Skills: · Proven experience of working in a 1st/2nd Line IT support role · Active Directory/Accounts Administration/Fault Finding · Supporting IT or Audio-Visual hardware, software or more »
Employment Type: Temporary
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2nd Line Support

Cambridgeshire, Heathfield, United Kingdom
Big Red Recruitment Midlands Limited
their sector. A company that is going from strength to strength. And they want you to be part of the journey. Role: IT Support Location: Cambridge Salary: Up to £35,000 + Bonus Scheme + 33 Days Holiday (rising to 35) + Life Insurance + Medical Cash Plan … + Employee Discounts Due to ongoing growth, my client is looking for someone to come in and play a key role in their support team with a list of significant projects on the horizon. You will be joining a team with an abundance of experience, who have been … as over the phone. You will have been working in a Microsoft/O365 administration support role with solid 1st progressing into 2nd line experience. Other skills may include: An understanding of computer hardware and operating systems – desktop and mobile. Exposure to Microsoft Intune MDM more »
Employment Type: Permanent
Salary: £29000 - £35000/annum £29,000 - £35,000
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IT Support Technician 2nd Line

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT Support Technician 2nd Line When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Support Technician 2nd Line Position :IT Support Technician 2nd Line Location :Rotherham, S61 1AJ Contract type :Permanent, full time Rate : £26,780per annum This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across … our rapidly growing organisation. As an IT Support Technician 2nd Line with Exemplar Health Care, youll take ownership of various incidents to perform a technical diagnosis and achieve a resolution, both remotely and on-site. Based in Rotherham, this role also requires occasional travel to more »
Employment Type: Permanent
Salary: £26,000
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2nd Line IT Support Engineer

Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network more »
Employment Type: Permanent
Salary: £30,000
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2nd Line Support Engineer - 365 Specialist

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line IT Support Engineer

Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their … the head office. No two days are the same, visiting different sites mainly around Rushden, and surrounding areas Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »
Employment Type: Permanent
Salary: £24,000
Posted:

Application Support - 2nd line

Bradford, West Yorkshire, Yorkshire, United Kingdom
Shift F5
Application Support - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on 0161 388 2635 for more details and an immediate interview. Application Support - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Employment Type: Permanent
Salary: £30,000
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2nd Line Support - Security

Gillingham, Luton, Medway, Kent, United Kingdom
Hybrid / WFH Options
Proactive Appointments
2nd Line Support - Security - Hybrid We have an exciting opportunity for multiple 2nd Line Support Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or … their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2nd Line Support Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or … holiday each year Life Insurance Cycle to Work scheme Subsidised gym membership Access to Health & Wellbeing Apps Employee discounts A hybrid, flexible working culture 2nd Line Support - Security Due to the volume of applications received for positions, it will not be possible to respond to more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
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IT Support Officer (1st / 2nd Line Support)

South East, United Kingdom
Hudson Shribman
IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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1st/2nd Line Support Engineer

South Yorkshire, England, United Kingdom
X4 Technology
New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd … keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/2nd Line Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software … M365 Windows 7-11 LAN/WAN 1st/2nd Line Support Engineer Application Process This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be more »
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2nd Line Support Analyst

Bredbury, England, United Kingdom
Sharp UK
2nd Line Support Engineer Are you proactive, achievement-focused and looking to develop your career in IT? Do you have a genuine interest in technology and a passion to help others? Sharp IT Services has an excellent new career opportunity based in Stockport Key Responsibilities … As a 2nd Line Support Engineer, you will be working with our team to deliver 2nd Line Support to many of our clients, providing excellent customer service by helping all employees resolve their issues and queries in a professional manner. … days of holiday, rising to 26 days + bank holidays Private healthcare and life insurance Dental and critical illness cover O2 discounts Study support Discounted gym membership Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch. more »
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2nd Line Support Analyst

London Area, United Kingdom
DGH Recruitment
2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
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2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
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IT SUPPORT - 2ND LINE

York, England, United Kingdom
Hybrid / WFH Options
Hays
2ND LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »
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Digital Support Technician -2nd Line

New Milton, England, United Kingdom
Hybrid / WFH Options
Appello
in your career now, scroll down to read the full role description and make your application. You will have worked as a Product Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role and have a good understanding of IP related telephony, remote IP … Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st Line Support Technicians. THE ROLE ? You will be part of the Digital Support team which is constantly evolving. As a 2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/ more »
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2nd line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Salt
2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … all levels and our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring more »
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Second Line Support Technician

Leeds, West Yorkshire, Yorkshire, United Kingdom
Harvey Nash
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to … university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate … communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices and technologies; Investigating technical issues reported by users, asking questions to investigate and finding the causes for the more »
Employment Type: Permanent
Salary: £28,000
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2nd Line IT Support Engineer

Lancing, West Sussex, United Kingdom
In Technology Group
2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing … and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
Employment Type: Permanent
Salary: £25000 - £32000/annum Paid certifications
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2nd Line IT Support Engineer

Croydon, London, United Kingdom
In Technology Group
2nd Line IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2nd Line IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I have a fantastic opportunity … for a 2nd Line IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2nd Line IT Support Engineer who can hit the ground running and who … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2nd line capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
Employment Type: Permanent
Salary: £28000 - £35000/annum Unbelievable Benefits
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2nd Line Support
England
10th Percentile
£26,000
25th Percentile
£27,750
Median
£31,000
75th Percentile
£35,500
90th Percentile
£40,000