51 to 75 of 99 2nd Line Support Jobs in England

2nd Line Support Horsham Salary up to £35,000 We are looking for a 2nd Line Support Technician to join our client, a successful Managed Print and Technology Services Provider. As 2nd Line support Technician … Managed Print Services, and unified comms to customers both internally and externally. This role will be based in their Horsham office Monday - Friday. As 2nd Line Support you will be responsible for: Provide remote IT assistance to customers, guiding them through problem-solving steps and … Suite, hardware peripherals, and networking concepts. Knowledge of Hyper-V, Clod solutions, watchguard, HPE and NetGear switches. To be considered for the role of 2nd Line Support you will need to demonstrate the following skills and experience: 2nd line support more »

in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2nd Line Support Engineer with strong experience in a similar role previously and with strong analytical and technical skills, having hands more »

Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »

2nd Line Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line Support Engineer to join the team working … team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »

is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast … Server and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd line support issues raised through the helpdesk Visits as required to more »

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. Experience with … A collaborative and innovative working environment. Company-sponsored events and social activities. Pension scheme and other benefits. If you are a dedicated and experienced 2nd Line Support Engineer looking to take your career to the next level, we want to hear from you. Apply now more »

2nd Line Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »

Role: 2nd Line Support Engineer - Full Time 37.5hrs per week Salary: £35,027 - £36,870 Location: Farringdon - This role is also eligible for hybrid working MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to … covering servers, network, applications, desktops, laptops, telephony and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 2nd line escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk … requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

2nd Line Support Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2nd Line Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »

2nd Line Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2nd Line Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »

A 1st/2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication … for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need more »

Title: 2nd Line Support Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2nd Line Support analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

2nd Line Support Engineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2nd Line Support Engineer to work with Public and Private sector clients across the South East. … The position is hybrid based and will join an existing 2nd line team. The 2nd Line Support Engineer will require: Proven track record working at a 2nd Line Support Engineer level, with experience working for an MSP … preferred (not essential) Experience in 3rd line support beneficial Excellent communication skills and be able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot more »

1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician … to join their team and provide internal support. Role: 1st/2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of … IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both … remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »

Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2nd line support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support more »

fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »

2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile … refresh project. We're seeking a proactive and dynamic individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level … support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when more »