Service Delivery Analyst
- Hiring Organisation
- Vermelo RPO
- Location
- Salford, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration … transition. Continuous Improvement Identify service improvement opportunities through data analysis and trend recognition. Deliver CSI initiatives aligned to agreed plans and business priorities. Key Skills and Experience: Essential Proven experience in IT Service Management across the service lifecycle. In-depth knowledge of ITIL best practices and process improvement. Hands ...