ApplicationsSupportManager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners … and promoting employability through flexible learning and industry-aligned courses. They’re looking for an ApplicationsSupportManager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise applicationsupport (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or More ❯
ApplicationsSupportManager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners … and promoting employability through flexible learning and industry-aligned courses. They’re looking for an ApplicationsSupportManager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise applicationsupport (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or More ❯
london (greenford), south east england, united kingdom
Omega
ApplicationsSupportManager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners … and promoting employability through flexible learning and industry-aligned courses. They’re looking for an ApplicationsSupportManager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise applicationsupport (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupportManager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupportManager, Software SupportManager, Software Support Team Lead, IT SupportManager, Service Desk Manager Salary: circa £50k base salary + Bonus Benefits: 5% pension, 25 days holiday … two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupportManager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You ll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupportManager, Software SupportManager, Software Support Team Lead, IT SupportManager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits … pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for ApplicationSupportManager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. … We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The ApplicationSupport team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the ApplicationSupportManagerMore ❯
approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Brief Role Objective: The ApplicationSupportManager is responsible for managing the provision of business critical software applications to enable the operation of LGT Wealth Management. The role includes management of … a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the applicationsupport team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related … project teams to ensure smooth transition into support. Understanding of data protection, security standards, cyber security concepts and compliance requirements. Ability to assess and mitigate risks related to applicationsupport and service delivery. Customer Focus Strong commitment to delivering high-quality support and enhancing user satisfaction. Ability to manage expectations and resolve conflicts effectively. Interested in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
ApplicationSupportManager - Investment Banking - London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupportManager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance … ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Octad Recruitment Ltd
This growing and successful Software Consultancy are looking for a SupportManager, this role is hybrid and based in Hemel Hempstead. To be considered they are looking for the following: Knowledge and Experience Proven experience supporting ERP systems, ideally within the Intact iQ ecosystem or similar tailored platforms Deep understanding of customer needs and the ability … translate technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear, confident communicator with the ability … to engage technical and non-technical stakeholders alike Preferred Qualifications and Experience Proven experience managing or leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in More ❯