best companies to work for in the UK. The ROLE, RESPONSIBILITIES AND DUTIES: Other duties may be assigned outside of the following duties and responsibilities: Administer and maintain core business systems including Salesforce and Mambu ensuring optimal performance, reliability, and security. Perform configuration and maintenance across platforms including user/role permissions, fields, layouts, views, workflows and integrations. Support … system-level evidence and documentation as required. Maintain accurate and up-to-date documentation for system configurations, procedures, and change logs. Contribute to disaster recovery planning and execution, ensuring businesscontinuity for critical systems. Liaise with external vendors and support partners for issue resolution, development, and platform improvements. Stay informed of platform updates, new features, and best practices … working independently and managing multiple priorities in a fast-paced, agile environment. Familiarity with change and release management processes, with a flexible mindset and ability to adapt to evolving business needs or priorities. Excellent communication skills, with the ability to support users and collaborate effectively across technical and non-technical teams. Commitment to maintaining system performance, reliability, and businessMore ❯
City of London, London, United Kingdom Hybrid/Remote Options
DGH Recruitment
to-date, and practical. - Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). - Act as the primary technical liaison with the BusinessContinuity Planning (BCP) team. - Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. - Identify vulnerabilities in hardware and software to be remediated … and lead in Incident Response investigations and mitigation. Required Skills/Experience: - Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. - Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. - Experience producing and maintaining high-quality technical documentation and runbooks. - Proficiency with infrastructure tooling and … based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment BusinessMore ❯
City Of London, England, United Kingdom Hybrid/Remote Options
DGH Recruitment
to-date, and practical. Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). Act as the primary technical liaison with the BusinessContinuity Planning (BCP) team. Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. Identify vulnerabilities in hardware and software to be remediated … and lead in Incident Response investigations and mitigation. Required Skills/Experience: Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. Experience producing and maintaining high-quality technical documentation and runbooks. Proficiency with infrastructure tooling and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid/Remote Options
Experian Ltd
practices globally. Develop management information (MI) and reporting for stakeholders across the business. Support the critical controls programme and assurance activities. - Reviewing supplier RSQs related to Disaster Recovery and BusinessContinuity, escalating adverse responses to subject matter experts in Regional Operation Centres (ROCs). Respond to RFIs for audits, bids, and tenders. - Identifying and escalating issues via the … and standards updates. - Administering the Fusion platform and supporting compliance monitoring activities. Qualifications What you'll need to bring to the role Experience in one or more resilience disciplines: BusinessContinuity Disaster Recovery Operational Resilience Cyber Resilience Technology Resilience Precise, organised, and process-driven Excellent stakeholder engagement skills able to influence and present to stakeholders at all levels … Tailored communication to reach a variety of audiences Experience in MI and reporting able to produce insightful data to support business practices - Working knowledge of Fusion and reporting tools such as Tableau or Power BI Additional Information Benefits package includes: Hybrid working Great compensation package and discretionary bonus Core benefits include pension, bupa healthcare, sharesave scheme and more More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
and procurement, driving cost control and supplier performance reviews; champion continual improvement and standardisation across Field Engineers, PMO, Service Managers and third parties; manage strategic risk and issue mitigation, businesscontinuity and major-incident/change governance; produce executive reporting on performance, capacity and costs; ensure compliance and audit readiness; and coach and develop manager-level colleagues to …/KPIs, and excellent stakeholder, leadership and coaching skills. Desirable: Power BI/reporting, Lean Six Sigma/Prince2/Agile, large-scale facilities or network operations, and strategic business-continuity/major-incident experience. Behaviours: responsible, open, ambitious, collaborative, adaptable and accountable, promoting integrity and safety. Whats in it for you? We offer a range of benefits More ❯
Operational Business Resilience Manager (TPRM/Assurance/Supplier Governance) Are you Ready to Lead Technology/Vendor Business Resilience/Third Party Governance, Risk& Assurance for my established Insurance client? Our Insurance client who are at the forefront of major transformation. With strong financial backing and a bold vision for the future, my client is continuing to … in Technology, Data, and Operational excellence. As a result, my client is looking to build a modern governance and assurance function - especially those that have strong Third Party Risk Business Resilience & Assurance expertise to help shape it. Why This Role Stands Out Are you ready to take ownership of resilience strategy in a complex, regulated financial services environment? You … will be leading the design and drive frameworks that protect operations, clients, and policyholders from disruption. Why This Role Matters Lead the development and continuous improvement of Business Resilience, BusinessContinuity, and Third-Party Risk frameworks. Oversee critical third-party relationships, especially in technology and enterprise services. Deliver scenario testing, incident response, and regulatory reporting that informs More ❯
Operational Business Resilience Manager (TPRM/Assurance/Supplier Governance)Are you Ready to Lead Technology/Vendor Business Resilience/Third Party Governance, Risk& Assurance for my established Insurance client? Our Insurance client who are at the forefront of major transformation. With strong financial backing and a bold vision for the future, my client is continuing to … in Technology, Data, and Operational excellence. As a result, my client is looking to build a modern governance and assurance function — especially those that have strong Third Party Risk Business Resileince & Assurance expertise to help shape it. Why This Role Stands Out: Are you ready to take ownership of resilience strategy in a complex, regulated financial services environment? You … and drive frameworks that protect operations, clients, and policyholders from disruption. Why This Role Matters: This is a high-impact opportunity to: Lead the development and continuous improvement of Business Resilience, BusinessContinuity, and Third-Party Risk frameworks. Oversee critical third-party relationships, especially in technology and enterprise services. Deliver scenario testing, incident response, and regulatory reporting More ❯
to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is … development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and service delivery are firmly aligned to business requirements and long term strategy of the group. Technology Functions Architecture and Development team - responsible for the provision of shared services including architecture, middleware, new systems development, quality assurance … and release management. Middle, Risk and Back Office Team - responsible for all the applications used by these areas including the main trading system, Murex. Front Office Solutions - provides a business oriented focus to all technological developments that affect the trading floor. Infrastructure team - supports the operation of all production services, voice and data networks, other voice systems and desktop More ❯
Great Exhibition Way, Kirkstall, Leeds, England Hybrid/Remote Options
JUNGLE IT LTD
and travel arrangements Data Entry and Record Keeping: Updating databases and spreadsheets with accurate information Maintaining internal contact structures and filing systems Assisting with purchasing and payment tasks using business software Document and Report Management: Preparing and formatting documents for internal and external use Supporting the creation of presentations General Business Support: Supporting various departments with ad hoc … administrative tasks Assisting with internal award processes or businesscontinuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in … and CRM records Participate in internal meetings and shadow client calls to learn about solution design Collaborate with cross-functional teams including sales, technical consultants, and project management Training Business Administrator Level 3. Structured training and mentorship Exposure to enterprise-level technology solutions Career development opportunities within the Professional Services team and wider business Apprenticeship Standard BusinessMore ❯
Leeds/London 1x per week each This role leads the acquisition integration workstream for a major corporate merger, ensuring systems, data, and processes are aligned to deliver operational continuity and unlock strategic value. The leader will drive for clear integration Technology Roadmap, establish governance and risk frameworks, and drive collaboration across senior stakeholders to smoothly manage the execution … within Technology workstreams. Key Responsibilities: Own the Technology Integration Strategy and Execution Plan: Define and lead the overall technology integration approach for Day 1 and beyond, ensuring alignment with business objectives, operational continuity, and regulatory compliance. Safeguard BusinessContinuity Across Critical Technology Functions: Ensure core systems (infrastructure, connectivity, identity, collaboration, and security) remain stable and resilient … is a clear, prioritised and resource level Roadmap for longer term Technology integration work. Manage Risk, Security, and Compliance: Implement robust security monitoring, incident response, and escalation processes during business integration, ensuring compliance with legal and regulatory standards and draft the Roadmap with relevant leaders for longer term security. Coordinate Readiness and Assurance Activities: Oversee validation exercises (dry runs More ❯
Leeds/London 1x per week each This role leads the acquisition integration workstream for a major corporate merger, ensuring systems, data, and processes are aligned to deliver operational continuity and unlock strategic value. The leader will drive for clear integration Technology Roadmap, establish governance and risk frameworks, and drive collaboration across senior stakeholders to smoothly manage the execution … within Technology workstreams. Key Responsibilities: Own the Technology Integration Strategy and Execution Plan: Define and lead the overall technology integration approach for Day 1 and beyond, ensuring alignment with business objectives, operational continuity, and regulatory compliance. Safeguard BusinessContinuity Across Critical Technology Functions: Ensure core systems (infrastructure, connectivity, identity, collaboration, and security) remain stable and resilient … is a clear, prioritised and resource level Roadmap for longer term Technology integration work. Manage Risk, Security, and Compliance: Implement robust security monitoring, incident response, and escalation processes during business integration, ensuring compliance with legal and regulatory standards and draft the Roadmap with relevant leaders for longer term security. Coordinate Readiness and Assurance Activities: Oversee validation exercises (dry runs More ❯
Employment Type: Contract
Rate: £900 - £950/day £900 -£950 per day Inside IR35
to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is … development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and service delivery are firmly aligned to business requirements and long-term strategy of the group. Technology comprises the following functions: Architecture and Development team - which is responsible for the provision of shared services including architecture, middleware … Middle, Risk and Back Office Team - which is responsible for all the applications used by these areas including the main trading system, Murex. Front Office Solutions - which provides a business-oriented focus to all technological developments that affect the trading floor. Infrastructure team - which supports the operation of all production services, voice and data networks, other voice systems and More ❯
Greater London, England, United Kingdom Hybrid/Remote Options
Xcede
service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service Management & Operations Excellence Implementing vision and strategy for service management and operations excellence across the organisation Incident and problem management … service disruptions while enabling fast, safe deployments Service level management, including SLA/SLO definition, monitoring, and reporting to stakeholders Operational risk management across all managed services to protect business operations and customer experience Driving operational excellence through standardised processes, automation, and continuous improvement initiatives Service portfolio management, including service ownership, lifecycle management, and dependency mapping Aligning service operations … to meet evolving business needs and strategic objectives Building, monitoring and reporting key service performance indicators to provide visibility into service health, availability, and customer satisfaction Incident & Problem Management Leadership 24/7 incident response coordination, ensuring rapid restoration of critical business services Major incident management, including executive communication, war room coordination, and post-incident reviews Problem management More ❯
the Programme, supporting the migration of high-quality, compliant data into Microsoft Dynamics 365 Finance & Operations (D365 F&O) .They will work closely with the Data/Reporting Lead, Business Unit Data Leads, Process Leads, and technical partners to deliver accurate and auditable data migration outcomes. This role focuses on hands-on data migration execution (including data profiling, mapping … cleansing, validation, and reconciliation) using the Data Management Framework (DMF) within D365 F&O and following the Data Enablement Strategy principles and guardrails. The Data Analyst will help ensure businesscontinuity and data integrity throughout the migration lifecycle, contributing to mock migration cycles, Business Unit test data preparation, data quality remediation, and go-live readiness across all … loading, and validation. - Execute data profiling, cleansing, and standardisation across key domains (Customer, Vendor, Product, etc.). - Prepare and maintain source-to-target mapping documents in alignment with approved business rules and data standards. - Map, prepare, and migrate Business Unit test data to support system integration testing (SIT), user acceptance testing (UAT), and other non-production environments. - Work More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid/Remote Options
Telent Technology Services Ltd
and supporting the integration of Telents application estate into M Group. Key Deliverables Lead the delivery of Telents Enterprise Application service to ensure technology supports the delivery of Telents business strategy. Manage a team of internal, and external partners, specialists responsible for the development, implementation, and support of enterprise applications. Support the team, including solution architects, product owners, engineers … and business analysts, fostering a culture of high performance, innovation, and continuous improvement Oversee the day-to-day operations of enterprise applications, to ensure efficient and seamless operations. Oversee the maintenance of enterprise applications such as ERP (Oracle E-Business Suite), CRM (Salesforce), HR (Oracle HCM), Oracle Fusion, Document Management (Oracle WebCenter) and other business critical products. … Develop technical application roadmaps in collaboration with key business users to schedule and deliver application upgrades, ensuring vulnerabilities are removed asap and application software versions remain evergreen. Lead BusinessContinuity and Disaster Recovery activities to ensure continued service resilience across the application estate. Work in partnership with procurement and the business to effectively manage 3 rd More ❯
Frome, England, United Kingdom Hybrid/Remote Options
HRGO Recruitment
of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities to enhance client businesses, recommending … additional services that foster growth and security. Proposal Generation: Collaborating with project engineers to scope technology changes, craft proposals, and address client queries. Support New Business: Engaging with the Business Development team to assess potential client IT systems and provide actionable improvement recommendations. What They Are Looking For Proven experience in account management or technical consulting … years+), preferably in an MSP or IT services setting. A strong grasp of IT infrastructure, cloud services, cybersecurity, and businesscontinuity practices. Exceptional communication and relationship-building skills, with the comfort to engage with managers and CEOs. The ability to translate complex technical concepts into actionable business value. A talent for managing multiple clients and priorities efficiently. More ❯
Frome, Somerset, United Kingdom Hybrid/Remote Options
HR GO Recruitment
of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities to enhance client businesses, recommending … additional services that foster growth and security. Proposal Generation: Collaborating with project engineers to scope technology changes, craft proposals, and address client queries. Support New Business: Engaging with the Business Development team to assess potential client IT systems and provide actionable improvement recommendations. What They Are Looking For Proven experience in account management or technical consulting … years+), preferably in an MSP or IT services setting. A strong grasp of IT infrastructure, cloud services, cybersecurity, and businesscontinuity practices. Exceptional communication and relationship-building skills, with the comfort to engage with managers and CEOs. The ability to translate complex technical concepts into actionable business value. A talent for managing multiple clients and priorities efficiently. More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum Car or allowance/ Bonus
Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact businesscontinuity or customer trading. Perform data restoration as part of disaster recovery processes … to restore business operations. Provide out of hours on-call support for issues that cannot be addressed during trading hours, including overnight engineering work. Collaborate with internal and 3rd party engineering teams as part of supporting the restoration of physical server faults. Partner with 1st line teams to simplify complex fixes, restoring operations for customers faster and without escalation. More ❯
and stakeholders across these businesses to align IT strategy and execution with their operational needs. Key Responsibilities Strategic Planning and Alignment Identify technology needs and align IT initiatives with business strategy. Develop and maintain a technology roadmap that supports both operational excellence and long-term growth. Standardise policies, procedures, and technology across group businesses. Team Leadership and Development Lead … IT budget, ensuring effective allocation across projects and operations. Optimise costs through vendor negotiations and process efficiencies. Project Management Define project scope, priorities, and timelines to ensure alignment with business goals. Oversee the full project lifecycle — from planning and execution to monitoring and reporting. IT Operations and Support Maintain high service availability and meet SLAs for IT services. Oversee … frameworks. Establish and enforce IT security policies aligned with ISO27001 and NIST standards. Conduct regular risk assessments and ensure data confidentiality and system integrity. Lead incident response and manage businesscontinuity and disaster recovery plans. Vendor and Stakeholder Management Evaluate and manage vendor relationships, negotiating contracts and assessing performance. Partner with senior leadership to align technology investments with More ❯
and stakeholders across these businesses to align IT strategy and execution with their operational needs. Key Responsibilities Strategic Planning and Alignment Identify technology needs and align IT initiatives with business strategy. Develop and maintain a technology roadmap that supports both operational excellence and long-term growth. Standardise policies, procedures, and technology across group businesses. Team Leadership and Development Lead … IT budget, ensuring effective allocation across projects and operations. Optimise costs through vendor negotiations and process efficiencies. Project Management Define project scope, priorities, and timelines to ensure alignment with business goals. Oversee the full project lifecycle — from planning and execution to monitoring and reporting. IT Operations and Support Maintain high service availability and meet SLAs for IT services. Oversee … frameworks. Establish and enforce IT security policies aligned with ISO27001 and NIST standards. Conduct regular risk assessments and ensure data confidentiality and system integrity. Lead incident response and manage businesscontinuity and disaster recovery plans. Vendor and Stakeholder Management Evaluate and manage vendor relationships, negotiating contracts and assessing performance. Partner with senior leadership to align technology investments with More ❯
a globally respected organisation. Main Duties and Responsibilities 1. Security Strategy & Governance: Develop, implement, and maintain the organization's information security strategy, policies, standards, and procedures in alignment with business objectives and regulatory requirements. Lead the development and implementation of an Information Security Management System (ISMS), based on ISO 27001 Conduct regular security risk assessments, identify vulnerabilities, and recommend … testing, and remediation of identified weaknesses. Lead and manage security incident response, including detection, analysis, containment, eradication, recovery, and post-incident review. Develop and maintain robust disaster recovery and businesscontinuity plans related to information security. Monitor security alerts, logs, and reports for suspicious activity and potential threats. 3. Compliance & Audit: Ensure the organization's adherence to relevant More ❯
birmingham, midlands, united kingdom Hybrid/Remote Options
Isio
IT will lead Isio's IT Operations technical teams (Infrastructure, ServiceDesk and Admin Systems Support) and their managers at an ever-growing technology focused business. These teams support a business-critical estate running exclusively on Microsoft technologies including Microsoft 365 and Azure hosting and audited and certified to ISO 27001 standards. This role will report into the Chief Technology … hosted environment Contribute to architectural designs and best practices for new or existing IT systems Provide technical guidance and oversight for the four IT Operations teams and the wider business Project delivery for a range of projects, either delivered solely within the teams or in support of wider business objectives Supplier Management and Cost Management for cloud hosting … s CAB to ensure effective governance of changes being deployed to production systems. Manage a subset of Isio's Information Assets ensuring that appropriate levels of access, resilience and businesscontinuity are maintained. Experience/Competencies: Essential: Strong experience developing and leading technical teams in mid-size or larger IT driven businesses Strong experience with public cloud platforms More ❯
to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is … development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and service delivery are firmly aligned to business requirements and long-term strategy of the group.Technology comprises the following functions: Architecture and Development team - which is responsible for the provision of shared services including architecture, middleware, new … Middle, Risk and Back Office Team - which is responsible for all the applications used by these areas including the main trading system, Murex. Front Office Solutions - which provides a business-oriented focus to all technological developments that affect the trading floor. Infrastructure team - which supports the operation of all production services, voice and data networks, other voice systems and More ❯
Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology … digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment … with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities. Lead the development and execution of operational strategies to drive business growth and efficiency. Map, document, and monitor operational More ❯
SymphonyAI is an enterprise artificial intelligence (AI) SaaS company that delivers significant benefits to customers in specific industries by transforming existing business processes and enabling new insights, innovation, revenue acceleration, and cost optimization. We are excited to welcome an innovative and results-driven Head of IT Infrastructure to our team. The Head of IT Infrastructure leads the Engineering, Network … the enterprise infrastructure roadmap across on-premises, Azure cloud, and hybrid environments. Drive modernization, automation, and AI adoption to transform infrastructure operations. Align infrastructure, identity, and collaboration strategy with business priorities and user productivity. Identity, Collaboration & Cloud Management >Manage multiple Azure AD tenants, leading identity governance, access control, and consolidation programs. Provide technical and strategic leadership for the Microsoft … Workplace Technology Ensure global availability, performance, and resilience of networks, data centres, cloud services, and O365 platforms. Manage office technology setup, relocations, and decommissioning, ensuring smooth transitions with minimal business impact. Oversee capacity planning, lifecycle management, and global disaster recovery/businesscontinuity planning. Security & Compliance Partner with Information Security to enforce compliance with ISO, SOC2, GDPR More ❯