Head of Technology Resilience and Product Operations
- Hiring Organisation
- Deerfoot Recruitment Solutions
- Location
- London, UK
- Employment Type
- Full-time
703Skills: Technology Resilience, Operational Resilience, Incident Management, Problem Management, Change Management, ServiceNow, Business Continuity, Disaster Recovery, Stakeholder Management, Financial Services, Cloud (AWS/Azure/Oracle), Root Cause Analysis, Regulatory Compliance, DORA, KPI/SLA Management, Release Management, Business Impact Analysis, Senior Leadership, ITIL 4, ISO22301 … Excellence platform, delivering high-quality MI, dashboards and executive-level reporting on KPIs, SLAs and riskDesign and manage the Technology Resilience framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity PlansLead major incident response and postmortem/root cause ...