Greater Bristol Area, United Kingdom Hybrid / WFH Options
AXA Group Operations
operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally … global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working … in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more of the following practices: IT Supplier ManagementMore ❯
for a job. Data Center Facilities Manager -West London , Data Centre Engineering Operations View more categories View less categories Sector Engineering ,Operations and Facilities Management ,Technology Role Manager Contract Type Permanent Hours Full Time DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global … vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own … and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service More ❯
vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own … and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service … methodologies including incident management, problem management, change management, capacitymanagement, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. More ❯
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We're looking for people … ensure alignment with project objectives. Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses. Assist in implementing service methodologies, including incident management, problem management, capacitymanagement, etc. Maintain existing co-located and in-house Data Centers. Coordinate technical and IT issues on site … maintain lab system access and automation to facilitate testing of satellite terminals over the air and via satellite simulators. Update lab device and cable management documentation and relevant system databases like Patch Manager. Ensure health and safety compliance for lab tenants and visitors. Facilitate and coordinate lab installations, including More ❯
role is essential in optimizing processes, managing risks, and ensuring smooth operations in a fast-paced data center environment. Key Responsibilities & Experience: Manage Change Management processes using ServiceNow and E-Permits . Oversee Incident and CapacityManagement to ensure operational efficiency. Implement and manage Access Management … Assist in the migration of processes from third-party vendors to internal systems. CDCTP (Certified Data Centre Technician Professional) and CDCMP (Certified Data Centre Management Professional) certifications are essential .+ Strong experience with ServiceNow , CMDB management , and E-Permit systems . Proven expertise in Incident Management , Capacity Planning , and Access Management within data center operations. Excellent stakeholder management and communication skills . More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Clicky
of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will … profitability. Ultimately, the role will ensure smooth client output process execution from business development all the way through to delivery, including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key … metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Clicky
of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will … profitability. Ultimately, the role will ensure smooth client output process execution from business development all the way through to delivery, including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key … metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible More ❯
and forums, as well as representing the team where required. Critical Work Support the ongoing and periodic regulatory and compliance responses and engagements. Audit management and coordination. Issue remediation oversight and closure validation. Responding to customer RFIs using standardised formats and frameworks. Quality assurance on library of responses required … Cyber security qualification e.g. CISMP/Apprenticeship (desirable). Demonstrable working knowledge and understanding of key technology and cyber security controls such as Incident Management, Backup & Recovery, CapacityManagement, Vulnerability Management, Identity & Access Management, Authentication and Authorisation systems, Data Protection, Application Security, Secure Application Development … and standards. Operational risk frameworks. Regulatory compliance. Operational Resilience. Good understanding of data protection controls. Financial Services sector experience. Technology & Cyber Security. Leadership and management experience Not essential but experience will be recognised, greater focus on work experiences and ability to engage and drive initiatives. Personal skills and capabilities More ❯
clients, governance teams, delivery teams, and external vendors to ensure successful project execution. Provide technical leadership and mentorship to engineering teams. Optimize database performance, capacitymanagement, tuning, and high availability strategies. Develop and present technical roadmaps , demonstrating the value of database modernization efforts. Ensure security compliance and best … JCL, JES, RACF/ACF2, CICS, COBOL, PL/1, SQL, and Natural . Proven experience in database performance tuning, high availability strategies, and capacitymanagement . Ability to analyze complex technical problems , propose solutions, and implement best practices. Excellent communication and stakeholder management skills, with the More ❯
engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Software Engineer on the CapacityManagement team, you will architect, develop, scale, and monitor solutions, improvements, and services that provide the dashboards, tools, and interfaces to manage their More ❯
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and … BCG X, and Consulting Team (CT) worldwide. The leader will drive strategic planning, execution, and optimization of global IT infrastructure, cloud operations, and service management while ensuring a secure, scalable, and efficient technology environment. This role is accountable for embedding and assuring IT Service Management (ITSM) processes across … optimization. * Drive edge computing, containerized workloads, and high-performance computing strategies. * Implement AI-driven monitoring, self-healing automation, and full-stack observability. IT Service Management & Operational Excellence: * Mandate and assure the adoption of IT Service Management (ITSM) processes across all teams, ensuring standardized, efficient, and effective service delivery. More ❯
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and … BCG X, and Consulting Team (CT) worldwide. The leader will drive strategic planning, execution, and optimization of global IT infrastructure, cloud operations, and service management while ensuring a secure, scalable, and efficient technology environment. This role is accountable for embedding and assuring IT Service Management (ITSM) processes across … optimization. * Drive edge computing, containerized workloads, and high-performance computing strategies. * Implement AI-driven monitoring, self-healing automation, and full-stack observability. IT Service Management & Operational Excellence: * Mandate and assure the adoption of IT Service Management (ITSM) processes across all teams, ensuring standardized, efficient, and effective service delivery. More ❯
the St. James's Place Production estate. The role forms part of the SJP Applications Support team that is central to the effective application management, maintaining high availability of production systems supporting many business functions, the partnership and clients. The team is responsible for the resolution of Incidents raised … providing responses within target SLAs. These applications are heavily data centric with typically web front ends exposing business submission, client information or management information functions and are critical to the operation and submission of new business. What you'll be doing: Answering support calls via our IT Ticketing System … issues and handling their subsequent resolution. Routine maintenance of the application and application hosting environments. (This includes out-of-hours releases) Supporting the Problem Management team - providing root cause analysis and service reporting. Management & administration of Application Performance Management and Secure File Transfer Protocol (SFTP) systems. Liaison More ❯
our Observability strategy. Develop concepts and tools for chargeback and showback (Financial Instrumentation) in a multicloud context. Implement and mature a cloud forecasting and capacitymanagement solution for the enterprise. Collaborate with other IT teams and stakeholders to ensure alignment and support for cloud initiatives. Develop Cloud infrastructure … inclination to drill into detail and to take corrective action early and decisively. Key Functional Competencies You possess the following soft skills: Proven project management skills, with the ability to work well under pressure and meet deadlines. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and … Verbal communication skills with people at all levels across the organisation. Excellent organisational and time management skills, with the ability to handle multiple priorities. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills (all directions). The ability to communicate complex concepts to More ❯
solutions. Key Tasks: • Client Collaboration: Work closely with clients to understand their requirements and design cost-effective storage solutions tailored to their needs. • Storage Management: Oversee the management, maintenance, and support of large-scale data storage systems to ensure optimal performance and reliability. • Upgrades and Coordination: Plan, coordinate … Availability: Handle storage provisioning tasks, from processing user requests to creating volumes, mapping, and ensuring storage availability at the operating system level. • Performance and Capacity Analysis: Conduct thorough storage performance analysis and capacitymanagement to maintain system efficiency and address potential issues proactively. Required qualifications to be More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
information within the system Manage services from outsource partners to achieve business requirements. Holding Partners to account, including periodic reviews, contracts SLA and KPI management along with capacitymanagement and disaster recovery planning Communicating key plans, requirements, solutions, dependencies, risks and issues and ensuring resources to support More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
information within the system Manage services from outsource partners to achieve business requirements. Holding Partners to account, including periodic reviews, contracts SLA and KPI management along with capacitymanagement and disaster recovery planning Communicating key plans, requirements, solutions, dependencies, risks and issues and ensuring resources to support More ❯
Leadership, Strategy, Creative and other Dentsu departments, external agencies and clients. In addition to this, you will also support project finances, resource planning and capacitymanagement - helping to ensure that your projects are resourced effectively, and capacity is managed for the varied roles within the agency client … manner. Helping solve issues that might block delivery and QA any work before final supply. Work closely with the other PMs within the project management team, to ensure the smooth running of the team's schedule. To assist the Project Director with project-based documentation such as SOWs, cost … agency environment. Sound knowledge of digital creative formats and ability to read and understand media plans. Keen to learn about all aspects of studio management and creative project management. Team management - a real team player who loves working collaboratively and has an instinct for liaising with creatives. Time More ❯
new initiatives. To support the account teams for technical engineering matters, including technical compliance and training. To act as a senior member of the management team, representing CBRE. To act as a primary interface with clients (and particularly client technical staff) on technical matters. Understand and drive forward the … Critical Environment & Risk Management (CERM) model and standards across the contract portfolio with the primary goal being to ensure the efficient and safe operation and maintenance of engineering systems to achieve 100% plant availability and uptime. Work closely with key leaders around the DCS business, including QHSE and Reliability. … Act as technical authority providing advice and assistance to maintenance teams as required. Facilitate the implementation, adoption and embedding of the Critical Environment Risk Management (CERM) model processes into the day to day operation. Ensure that all maintenance is carried out in line with Client/CBRE Requirements. Deliver More ❯
tools (Boto, CloudFormation, Terraform), source control, cloud hosting, container computing, web technologies Maintain expertise on systems, operational excellence and application stability, security, performance, and capacitymanagement, as well as documentation. Work closely with development teams across Disney to brainstorm, architect, gather requirements, troubleshoot, and provide stellar customer support … systems, specifically with expertise in Linux and Windows Server. Software Development Continuous Integration (CI) Pipeline knowledge (GitLab CI, Github Actions) Experience with Source Control Management systems (Git) Experience in public and private cloud hosting services (AWS, Google Cloud, Azure, OpenStack, CloudStack) as well as familiarity with container computing (eg. … complex system and application incidents. Able to identify and propose system and application fixes for performance bottlenecks. Able to evaluate new application requirements for capacity and run-time best practices. Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards. Effective More ❯
roadmap Technical problem solving with engineering leaders to release bottlenecks in delivery Manage daily standups and ceremonies with software engineering teams Resource planning and capacitymanagement within the software engineering teams With the Technical Program Manager, ensuring a project delivery framework is adhered to for all projects and … feature requests With Product management, define each project scope, goals and deliverables Define the responsibilities of key stakeholders involved in each project, including senior management, customers, project teams, vendors, and other affected parties. Facilitate collaboration between cross-functional teams and external partners to drive project success. Track project … minimise impact on business operations. What You Have: Experience leading frontend and backend technical projects Strong experience managing software engineering sprint planning and resource management Experience working with in-house development teams Proficient in agile project management frameworks and methodologies (scrum and Kanban) Previous experience using project managementMore ❯
roadmap Technical problem solving with engineering leaders to release bottlenecks in delivery Manage daily standups and ceremonies with software engineering teams Resource planning and capacitymanagement within the software engineering teams With the Technical Program Manager, ensuring a project delivery framework is adhered to for all projects and … feature requests With Product management, define each project scope, goals and deliverables Define the responsibilities of key stakeholders involved in each project, including senior management, customers, project teams, vendors, and other affected parties. Facilitate collaboration between cross-functional teams and external partners to drive project success. Track project … minimise impact on business operations. What You Have: Experience leading frontend and backend technical projects Strong experience managing software engineering sprint planning and resource management Experience working with in-house development teams Proficient in agile project management frameworks and methodologies (scrum and Kanban) Previous experience using project managementMore ❯
roadmap Technical problem solving with engineering leaders to release bottlenecks in delivery Manage daily standups and ceremonies with software engineering teams Resource planning and capacitymanagement within the software engineering teams With the Technical Program Manager, ensuring a project delivery framework is adhered to for all projects and … feature requests With Product management, define each project scope, goals and deliverables Define the responsibilities of key stakeholders involved in each project, including senior management, customers, project teams, vendors, and other affected parties. Facilitate collaboration between cross-functional teams and external partners to drive project success. Track project … minimise impact on business operations. WHAT YOU HAVE Experience leading frontend and backend technical projects Strong experience managing software engineering sprint planning and resource management Experience working with in-house development teams Proficient in agile project management frameworks and methodologies (scrum and Kanban) Previous experience using project managementMore ❯
team. Key Responsibilities: Design, implement, and maintain Microsoft SQL server deployments: Ensure that our SQL environments are well-managed and supported with regular upgrades. Capacitymanagement and regular patching: Ensure that our databases are always up-to-date and running efficiently. Backup and recovery: Ensure that databases are … role in more detail, please refer to the attached job description and person specification. About us Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider. We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical … Support Services, along with Professional and Transformation services including Project Management & Training teams. NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer More ❯
both private and public facilities. Physical installation and maintenance of network, power and server hardware. Creating and maintaining documentation and network diagrams. Full lifecycle management of network devices as well as support and development of network management and monitoring systems. Performing regular preventative maintenance tasks such as capacitymanagement and software updates. What we're looking for In this role, you'll need to interact and engage with other teams and explain technical issues to non-technical staff. As such, we're looking for someone with excellent communication and interpersonal skills who can develop and maintain More ❯