Simplify and standardise processes across the employee lifecycle Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making Partner … Capabilities Strong operator with the ability to move from strategy to execution Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics) Experience embedding digital and AI capability within operational teams, not just implementing tools centrally Data-driven, with a focus on measurable outcomes ...