8 of 8 Contextual Inquiry Jobs in England

lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights Establish and maintain lightweight feedback loops with target user groups, ensuring continued insight into live service usage and evolving needs Synthesise research More ❯

understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech's research standards, the MRS code of practice, and GDPR. Ability More ❯

understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech's research standards, the MRS code of practice, and GDPR. Ability More ❯

understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech's research standards, the MRS code of practice, and GDPR. Ability More ❯

understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech's research standards, the MRS code of practice, and GDPR. Ability More ❯

Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within ann Agile scrum team, working acrosss Designers, Product Owners, Developers and other Researchers to prioritise research opportunities to support the More ❯

of our collective craft. What you'll be doing: Scope, plan, and lead service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal More ❯

professional applied research experience. Extensive experience with qualitative research methods (Multi-device generative and evaluative depth interviews, unmoderated testing, usability testing, card sorting, tree-testing, focus groups, diary studies, contextual inquiry, concept testing etc.). Experience with quantitative research methods (e.g. surveying) and statistical analysis. Experience leveraging research tools like UserTesting, dscout, etc. and adaptability to learn and More ❯