126 to 150 of 195 Conversational UI Jobs in England

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scalable agentic AI solutions integrated with Microsoft 365 and line-of-business applications. Lead technical initiatives and establish standards and best practices for conversational design, prompt engineering, and multi-turn agent orchestration. Mentor junior engineers and provide technical guidance to business stakeholders while supporting Fitch’s citizen development … have 5+ years of hands-on experience leading engineering or support teams within the Microsoft collaboration ecosystem. You have advanced expertise in conversational AI, prompt engineering, solution ALM, and secure architecture. You have experience with governance, data loss prevention, environmental strategy, and compliance for Power Platform ...

design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite … . Drive conversation analytics, observability, and feedback loops to continuously improve AI performance. Key Skills Strong expertise in Voice AI/Conversational AI architecture Deep knowledge of Data Architecture (data lakes, pipelines, streaming, analytics) Experience with GCP data stack (BigQuery, Pub/Sub, Dataflow, Cloud Storage) Understanding ...

next step in your career Find out if you are the right candidate by reading through the complete overview below. This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities … . Drive conversation analytics, observability, and feedback loops to continuously improve AI performance. Key Skills Strong expertise in Voice AI/Conversational AI architecture Deep knowledge of Data Architecture (data lakes, pipelines, streaming, analytics) Experience with GCP data stack (BigQuery, Pub/Sub, Dataflow, Cloud Storage) Understanding ...

important product areas: Core Experience. This pillar encompasses the products and systems closest to the customer journey - search, pricing, payments, fare intelligence, and conversational interfaces. You will define and lead the ML strategy, team, and delivery across this domain. That means building and scaling ML and AI capabilities … adoption of ML across the business. Deliver and operate. Drive delivery across search relevance, payments models, splits and fare optimisation, supply automation, and conversational AI. Ensure your teams ship end-to-end - from prototyping through deployment, monitoring, and iteration. Raise operational maturity by defining SLIs/SLOs, incident ...

Headquarters: London Kraken powers innovative global developments in energy and focuses on creating a smart, sustainable energy system. Our operating system optimises renewable generation, the grid and enables utilities to provide excellent customer experiences, transforming ...

One of our clients is looking for an AI Agent Developer to support the creation of practical AI-powered assistants, chatbots and workflow agents used across customer service, operations and internal teams. The role will ...

About RedCloud The global supply chain is broken creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face ...

AI Engineer (Mid–Senior) Defence & National Security | UK Wide | £70,000 - £100,000 + Package Most AI roles involve building chatbots. This one doesn't. We're working with a rapidly scaling Defence AI company ...

provides personalized, contextual guidance during the first transfer and beyond. You’ll also spearhead new innovative experiences replacing traditional UX screens with agentic conversational banking. Tailored Experiences Route-by-Route: You’ll create a systematic approach to harvest insights from assistant and beyond, and rally the organization … time user who is nervous about sending their hard-earned money internationally. You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus. You eat analytics for breakfast ...

banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI-driven conversational solutions . Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms . Establish … . Oversee delivery teams ensuring quality, performance, and resilience . Key Skills Strong banking domain expertise (retail, lending, payments, contact center) Expertise in Conversational AI/IVR and GCP architecture Knowledge of Agentic AI, RAG, and API-led integrations Exceptional stakeholder engagement and influencing skills Experience 1218+ years ...

banking use cases such as customer servicing, fraud checks, payments, and loan inquiries .Translate business goals into secure, compliant, and scalable AI-driven conversational solution s .Drive CX transformation and automation strateg y aligned with regulatory requirements .Ensure seamless integration with core banking systems, and CCaaS platform … quality, performance, and resilienc e . Key Skil lsStron g banking domain experti se (retail, lending, payments, contact cente r)Expertise i n Conversational AI/IVR and GCP architectu reKnowledge o f Agentic AI, RAG, and API-led integratio nsExceptiona l stakeholder engagement and influencing skil ...

Initial 6-month contract (extendable) Role Overview We are seeking an experienced and innovative Service Designer to join a team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping user-centred AI-powered services, working across discovery, design, refinement, and implementation phases. … refinement and delivery. Shape and define complex problems, translating business and user needs into actionable service design solutions. Support the development of Conversational AI capabilities, ensuring services are intuitive, effective, and user-centred. Facilitate workshops, design sessions, and collaborative working groups to drive alignment and decision-making. Work ...

Enterprise Support Engineer Manchester About Us We're a conversational AI company building technology that helps organisations improve customer interactions through voice AI, chat AI and automation. Our platform is used globally across industries, including financial services, retail, healthcare, telecoms and utilities. Based in Manchester … closely with Development and AI teams. You'll gain hands-on experience with PostgreSQL, APIs, JSONata, third-party integrations and our in-house conversational AI technology. You'll also support AI-driven voice and chat solutions, helping refine customer experiences and improve how our systems perform in production. ...

deflection and automation techniques in the Contact Centre and CX space Experience designing and supporting functional requirements for CX solution implementation (e.g. chatbots, Conversational AI) Domain and Industry Experience Cross-sector experience including Financial Services, Manufacturing, Media & Entertainment, Retail, and Technology Experience handling various Contact Centre processes including … Management (WFM) Learning Reporting & Analytics Quality Methodologies and Technical Knowledge Process Improvement methodologies Knowledge of simple automation principles such as call deflection, webchat, Conversational AI, and chatbots Working knowledge of Contact Centre solutions including (but not limited to): AWS Genesys Cloud NICE Zendesk Your security clearance ...

This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Group is currently seeking ...

improvement in digital deflection and client outcomes that match the best in the industry.* Lead the continuous configuration and optimisation of IG's conversational AI platforms, running as an ongoing improvement cycle rather than a series of projects.* Identify, prioritise and deliver automation opportunities across the wider Operations … client servicing transformation in a complex, high-volume environment, with measurable results on deflection or automation at scale.* Hands-on experience with conversational AI platforms in a client servicing context. Experience with tools such as Intercom, Zendesk, Genesys or Salesforce Service Cloud is a strong indicator. You should ...

Job summary Are you passionate about automation, low-code development, and digital transformation? Do you want to develop innovative solutions that improve efficiency and user experience? We are looking for a Digital Automation & Low-Code ...

About The Role Team Data Science and AI Working Pattern - Hybrid 2days per week in the Vitality London Office.Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed ...

leading eCommerce client are looking for a talented and motivated individual to drive the development of cutting-edge AI solutions that includes conversational, Agentic AI's. This role focuses on building advanced conversational AI systems, implementation AI Agents across different use cases, implementing sophisticated RAG architectures ...

Optimisation: Lead or assist in supporting the business transformation enabled by the adoption of Customer Service platforms (e.g. Salesforce, Microsoft Dynamics, CCaaS platforms, conversational AI). Lead or assist in supporting the business transformation enabled by Customer Service tools to deliver key business capabilities (e.g., automation, channel strategy … platforms would be ideal but at least an understanding for capabilities that are needed (e.g., Salesforce, Microsoft Dynamics, Google Dialogflow, CCaaS, conversational AI). Successful track record of supporting growth through identifying opportunities, shaping propositions & proposals and responding to bids etc Passion for shaping organisations to adapt ...

intersection of enterprise AI, alliance management, and executive-level solution selling. You will be responsible for positioning and selling AI-powered platform — spanning Conversational AI, Emotion AI, Generative AI, and Knowledge AI — alongside LTM’s implementation, integration, and managed services capabilities. Your mission is to build a robust … solutions in the European market. REQUIRED QUALIFICATION S12–18 years of enterprise technology sales experience, with a strong track record in AI, ML, Conversational AI, or CX Automation solution selling .Minimum 5 years of direct experience selling AI/ML-powered platforms or intelligent automation solutions to enterprise ...

Full Stack .Net Developer (C#, React, Azure Service Bus) Milton Keynes, 2 days per week in office.£45000 - £58000 + Package. - This role cannot offer VISA Sponsorship - You must have 2+ years commercial experience with ...

Why join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We ...

This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location: London OR Newbury + Hybrid ...