Customer Success Manager page is loaded Customer Success Managerlocations: GBR London Virtualtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R3470, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an … Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions. A Day in the Life of the Customer Success Manager - About the role: As a Customer Success Manager (CSM), you will work with the growing number of PROS customers to manage the customer relationship throughout the … Manage a portfolio of enterprise accounts. Maintain overall responsibility for managing the customer relationship. Be responsible for product adoption, renewals, customer satisfaction, and references on those accounts. Develop success plans for customers that outline their criticalsuccessfactors, metrics for success, potential issues, and provide recommendations. Conduct regular meetings, including Executive Business More ❯
Master Data Management, data quality, data storage and reporting (Business Intelligence). The combination of strategic direction, technical expertise, adaptability, hands on leadership and disciplined delivery will be criticalsuccess factors. Alongside this, an ability to communicate to business management, strongly influence enterprise architectural decisions and lead a multi-skilled team will all be crucial abilities. … requirements and ensure the right access to the right people at the right time and a single source of truth. Deliver a scalable data environment whilst delivering business critical projects that enables the business and drives performance to business goals. Take Ownership and leadership of group data management, data security, and Business Intelligence (BI). Responsibility for timely More ❯
enhance MM Flowers’ technology infrastructure by designing, implementing, and continually improving robust security measures and operational controls. This role is instrumental in ensuring the secure delivery of business-critical projects and supporting the organisation’s digital transformation efforts. By working closely with the IT team, vendors, and key stakeholders, the Security Engineer ensures that integrated and scalable security … company’s strategic objectives. The position acts as a catalyst for operational excellence, ongoing improvement, and the effective use of security technologies to mitigate risks and uphold compliance. CriticalSuccessFactors Safeguarding, strengthening, and scaling the organisation’s technology infrastructure in line with business strategy; promoting operational excellence through the automation of security processes, reliability, and … team culture that balances innovation with effective risk management and compliance. The role also involves working closely with IT teams, key security vendors, and business stakeholders to deliver critical security projects and support digital transformation initiatives whilst ensuring the organisation's security posture remains strong. What you can already do Minimum of 3–5 years’ experience in a More ❯
allocated by the Operations Manager FOH Phone answering IMS and Quality Policy awareness and development Supporting the PM or Operations Manager in calls/ad hoc administration requirements CriticalSuccessFactors: Achieving High levels of customer satisfaction Demonstrations of ownership of problems Delivering projects within agreed timescales Comply with departmental processes and procedures More ❯