Harlow, Essex, United Kingdom Hybrid / WFH Options
Confidential
The ideal candidate will be responsible for developing and implementing our e-commerce marketing strategies to drive online sales, increase brand awareness, and improve customer engagement. In the early phases, the role will require the migration of the current website onto the Shopify platform ensuring a smooth transition of … programs, with a goal of driving traffic and conversions on the Shopify platform. Collaborate with external development teams to drive product features, benefits, and customer needs, and incorporate these insights into marketing strategies and campaigns. Manage the Shopify platform, including product listings, pricing, promotions, website design, and user experience … optimisation to maximise sales and customer satisfaction. Conduct market research and competitive analysis related to product offerings, pricing strategies, and customer preferences to identify opportunities and inform product development and marketing strategies. Analyse key metrics and KPIs related to Shopify performance, customer behaviour, and product performance to more »
managing the firm's CRM system, driving seamless user experiences and supporting business goals. This position offers the opportunity to lead CRM strategies, analyse customer data, and collaborate with cross-functional teams to enhance customerengagement and satisfaction. Key Responsibilities: End-to-end ownership of the CRM … strategies to improve user experience and support business objectives. Collaboration with cross-functional teams to align CRM initiatives with overall business goals. Analysis of customer data to identify trends and preferences, driving personalized marketing campaigns. Optimization of CRM processes and workflows to enhance efficiency and effectiveness. Integration of CRM … with other marketing technology platforms. Monitoring and reporting on key performance metrics related to customerengagement and satisfaction. Development of segmentation and targeting strategies to deliver relevant messaging to different customer segments. Essential Skills: Strong CRM experience with platforms such as Salesforce or HubSpot. 3-5 years more »
Greater London, England, United Kingdom Hybrid / WFH Options
QiH Group
we have an accurate view of performance and are in a strong position to identify opportunities. Identify opportunities to improve user journeys and general engagement and then work with product/design to bring improvements to life. Regular reviews of the segmentation model and identification of opportunities to enhance … CRM plans remain pertinent and are executed to the utmost standard. Suggesting viable ideas and solutions that propel business performance forward and enhance the customer experience. Fostering a data-driven mindset within the team and embracing a rigorous test-and-learn methodology for CRM (such as A/B … domains and regions, all the while retaining a thorough understanding of licensing frameworks. Developing a predictor/free-to-play style game to maximise customerengagement and generate new leads. Keeping up to date with the sporting calendar so we can focus on delivering relevant, event-driven campaigns. more »
Iver, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customerengagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Crayon
English , spoken and written As our new Graduate Cloud Consultant , you will have a unique opportunity to work in a role that encompasses technical customerengagement and the implementation of multi-cloud solutions. Initially, you will be focused within the delivery team , participating in the Crayon Graduate program … of a highly skilled cloud practice team You are approachable, and proficient in communicating both verbally and in writing, as well as comfortable in customer-facing situations What’s on offer? Uncapped annual leave (after probation) Flexible working culture Cycle to work scheme Electric car scheme Discounted gym membership more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Viking
future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »
join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »
East London, London, United Kingdom Hybrid / WFH Options
Wilmington Healthcare
through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customerengagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Crayon Limited
The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customerengagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to Act as the Subject Matter Expert and technical lead for PTC more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
XACT PLACEMENTS LIMITED
driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Mexa Solutions
If customerengagement and wowing clients is your passion, this is the role for you SharePoint Solutions Architect Fully remote £80 85k basic This organisation is bursting at the seams with opportunities and the prospects for your career advancement are unparalleled. Youll be working closely with customers and … real improvements to how they work and collaborate. Your new challenge This Microsoft Partner have some excellent technical individuals but need to take their customerengagement and pre-sales to the next level. This is where you come in Youll be an excellent orator who can wow customers more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to Act as the application Subject Matter Expert with a particular focus more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to Act as the Subject Matter Expert and technical lead for PTC more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »
Birmingham, Short Heath, West Midlands (County), United Kingdom Hybrid / WFH Options
SF Recruitment
working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customerengagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »
Employment Type: Permanent
Salary: £75000 - £85000/annum Great benefits & progression
London, England, United Kingdom Hybrid / WFH Options
Version 1
to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »
manchester, north west england, United Kingdom Hybrid / WFH Options
Intellect Group
skills, a thirst for learning, and an action-oriented approach. The successful candidate will be immersed in various marketing functions, primarily focusing on executing customerengagement campaigns. Key Responsibilities: Efficiently execute customerengagement campaigns across diverse channels (email, WhatsApp, push, SMS). Contribute to optimising acquisition more »
Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 CustomerEngagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 CustomerEngagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »
Burton-on-Trent, England, United Kingdom Hybrid / WFH Options
Matchtech
Dedicated to designing cutting-edge products for the Marine and Defence sectors, you will engage in full lifecycle development of drive systems-from initial customerengagement through design, testing, and implementation. These systems will be employed in various applications, including shore supplies for ship equipment, ground supplies for … perfect platform to showcase and expand your talents within a supportive and forward-thinking team. Key responsibilities required for this role will include: Early CustomerEngagement: Collaborate with customers early in the design process to understand their requirements and constraints. Conduct feasibility studies and provide technical input to … shape project proposals. Develop and present tailored technical solutions that meet customer needs and expectations. Design: System-level design of drive systems, including pumps, static frequency converters, and other power electronics applications. Design control algorithms, protection schemes, and select appropriate filters and components. Work closely with cross-functional teams more »
s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. CustomerEngagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from initial more »
Stevenage, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Software Developer - Empowering CustomerEngagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering CustomerEngagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »
stevenage, east anglia, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Software Developer - Empowering CustomerEngagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering CustomerEngagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »