1 to 25 of 280 Customer Engagement Jobs in England

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the … and high quality solutions integrated with and embedded into core S4Hana solutions. Responsibilities and Expectations •Support Transportation Management Solution Architect to work closely with customer and NTT Data sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the … any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. •Provide thought leadership to NTT Data and its customers focused on Supply Chain strategy specifically in the Transportation Management solutions and the Transportation more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client’s trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … inform the optimisation of products and features. As a Data Analyst, you will: Monitor and report on key KPIs. Deep-dive (using SQL) into customer data to provide product teams with detailed customer analysis. Be hands-on with building visualisations in Tableau. Identify data requirements, working with international … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products more »

assumptions and to recommend a possible route to delivery. Working with the Marketing team to create thought leadership articles and opinionated content to drive engagement with new customers. Being an internal advocate of a consultative approach to customer engagements and promoting data consulting across the company. The opportunity … areas. You will understand how each of these areas contributes to creating business outcomes & value and driving change and will be able to focus customer discussions on these topics to ensure a business-driven approach to building data capability. You will be comfortable discussing digital & data transformation at all more »

in-store support, planning and re-prioritising their demands to provide greater levels of support when required Influencing upwards to ensure central planning remains customer centric ensuring that decisions made positively impact the business Engaging with Store Managers to discuss best practice & proactively plan for longer term success Effectively … has experience working within fashion management. The ideal candidate will have an interest in latest trends and fashion. A real people person and enjoy customer engagement. Area Visual Merchandiser Benefits: Progression and development Multi site exposure Company pension Up to 50% discount Uniform allowance Please apply with your most more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

in a quota carrying enterprise direct sales role in the SaaS/PaaS/iPaaS/DevOps/Security/Integration or CX/Customer Engagement space. Sold extensively to the UK Public Sector, Central Gov, Police, Defence a real bonus New business hunter Experience working with global more »

as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »

feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The SCM Architect is also capable of proposing customer roadmaps to realise the proposed solution. We are currently seeking an experienced SCM Architect with a focus on functional SCM process architecture and solution … on their SCM cloud strategies, architectures and roadmaps. Responsibilities: To act as a trusted advisor to senior clients: To develop compelling, profitable and deliverable customer solutions with Oracle and customers To be commercially astute when engaging and advising a client To act as ambassadors for Oracle application solutions throughout … a customer engagement Work closely with client, sales, pre-sales and delivery staff to develop a robust architecture Take full ownership of “best practice” of your competency area, covering the whole strategic SCM footprint Develop strong relationships with the SCM product lines and in co-operation with the more »

Your role will involve understanding their needs, translating them into solution designs, and contributing to commercial proposals. Key Responsibilities: Provide consultancy for Dynamics 365 Customer Engagement (CRM). Demonstrate a strong understanding of Microsoft Dynamics 365 and the Power Platform. Knowledge of older Dynamics 365 versions (CRM2011, CRM2013 more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

and managing all aspects of a retailer’s online sales and digital presence. This includes managing the ecommerce website, driving traffic and sales, managing customer experience, and leading the ecommerce and distribution function. The Role Reporting to the CCO some of the key responsibilities for the include: Oversee the … design, functionality, and user experience of the company’s e-commerce website, ensuring it aligns with brand standards and optimizes customer engagement and conversion rates. This is particularly critical for an airline business focused on online as the key sales channel Develop and implement comprehensive digital marketing strategies … processors, to ensure seamless operation and integration of services. The Person This role would suit someone keen to make their mark by building a customer centric mobile first platform, with an opportunity to demonstrate their ability to think on their feet, think fast and innovate on a lean budget. more »

We are looking for a customer journey obsessed Digital Product Manager to manage the delivery of the digital roadmap, Analytics, CRO, UX, testing & strategy for this large national retailer. Reporting into the Head of Marketing who will be the lead driver of the strategy, this person will execute and … to external agency specialists. This is a hybrid role - 2-3 days onsite in Essex HQ. The Role Day to day management of all customer journeys on website to agreed business objectives. Work with their agency to develop the CRO plans and continuous improvement of the site funnels. Clearly … manage prioritisation of the roadmap deliverables. Manage the UX/front end designer to deliver new templates/journeys to deliver on both content engagement and commercial requirements. Work with SEO technical agency to ensure site is monitored and processes in place to ensure no loss of rankings from more »

Customer Success Associate ⭐ | Customer Success | Customer Experience | Customer Service | Education | SaaS | Software Development | Relationships | Sales | Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate! If you like the sound of making a genuine difference … in the world of education, keep on reading! They are on the lookout for a Customer Success Associate to... ✔ Foster long-term partnerships with key customers. ✔ Identify and engage with prospective clients. ✔ Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. ✔ Drive … the growth of the business forward through increasing brand visibility and overall customer engagement. Details: 👉Up to £32K per annum 👉 Warwick office 👉 Hybrid working 👉 Company bonus 👉 Medical + dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer success more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will … do: Establish C-level relationships during sales cycle to understand customer key business objective and critical metrics, and instill confidence in our ability to deliver on the expected business outcomes. Act as the focal point of contact and liaison post-sale between customer Executives and Adobe teams including more »

Hybrid, 3 days a week My client is looking for a Revenue Operations Manager with expertise in Salesforce to help optimise their sales and customer engagement processes and establish comprehensive reporting on their customer journey from end to end. Key Skills and Experience: Demonstrated experience in Revenue … Analytics. Extensive experience managing, developing, and working with Salesforce. (Essential) Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition. Strong project management skills with experience setting and managing objectives for internal and third-party agency teams and moving projects along at pace. more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … large corporations that utilise CRM platforms is essential. Expert knowledge is AWS Lambada and Python is a must Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

Sales Development Rep £30-35k base + OTE uncapped Hybrid, London. This client's platform uses machine learning algorithms to analyze customer behavior and optimize messaging for maximum impact. The company's technology is designed to increase conversion rates, improve customer engagement, and boost revenue for … relationships. Responsibilities Approach prospective customers through a number of outbound routes (cold calling/emailing/social selling/getting creative to identify the customer’s needs, qualify their interests and reinforce the benefits of company. URoute specific leads and arrange meetings/demos for the appropriate sales consultant … and closure. Attend the meetings/demos which you have arranged in order to learn more about the Company's offering for that particular customer type. Qualifications At least 1 - 2 years' of relevant SDR experience in Martech. A positive self-starter attitude and desire to exceed expectations at more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

down in the Information Technology library and within the timescales specified in existing Service Level Agreements. To provide and promote a quality standard of customer care which in turn improves customer perception and satisfaction. Liaise with other IT practitioners and specialist functions. Perform incident and problem management functions … in accordance with the associated processes. Responsible for effectively managing customer expectations. Set the organizational standard for customer engagement. Serve as a communication channel between customers and the IT organisation. Provide a first contact/first line resolution for customers wherever possible to support the shift left approach. more »

copy etc.) and ensuring our tone of voice is consistent. - Work with Digital team and Group Senior CRM Manager to ensure our emails are customer-centric with clear journeys, managing the creation of landing pages or content pages as needed. - Proposing new or creative testing initiatives with the aim … of increasing customer engagement. Implementing test and learn methodology and always iterating on testing plan. - Collate accurate reporting on email campaigns in line with targets and KPIs, recommending follow up actions. - Look to automate emails where possible and build out a CRM email plan that drives customer lifetime … value (LTV) and retention - Managing our customer database in Ometria, understanding the database and utilising Ometrias features to increase personalisation and send more relevant communications to customers. Desired Knowledge Skills & Experience - Two years of Marketing Experience in a retail environment . - Working knowledge of an Email Service Provider and more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »