151 to 175 of 185 Customer Engagement Jobs in England

OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »

with the Head of Digital, you will be managing the ecommerce team, optimizing product listings, and driving online marketing initiatives to boost sales and customer engagement. Role Oversee overall P&L , including marketing and operational costs. Report overall performance to the senior leadership team. Manage trading performance at market more »

Dynamics 365 Customer Engagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle expertise Methodical more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … such as assisting in writing compelling propositions and completing tenders Proven ability to estimate at a high level, the effort required to deliver an engagement Undertake requirements gathering activities Proven ability to document the findings of workshops in the form of current state assessments, vision and strategy recommendations Deliver … a professional, customer focused, and high performing solution based on the Microsoft 365 architecture Ensure that all content provided to customers is on the highest quality and has been through the internal quality assurance checks before being published Become an expert source of knowledge regarding the latest developments in more »

Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customer engagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »

Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customer engagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »

team as a Content Creator/Social Media Assistant. In this role, you will play a pivotal part in curating captivating content and driving engagement across various social media platforms to elevate brand awareness and achieve our company objectives. Role We are currently in a very exciting time for … sites targeted at specific audiences there is lots of room for growth and development. Your primary focus will be on generating high levels of customer engagement, driving website traffic from social media channels, and contributing to revenue growth through innovative content creation and trend-led concepts. Additionally, you more »

London, South-East, and East of England Key Responsibilities: Develop and implement account capture and development plans for new and existing clients, ensuring structured engagement and business growth. Build and maintain strategic relationships with clients, understanding their business, regional initiatives, and networks. Establish and manage a strong pipeline of … qualified business opportunities, understanding customer buying criteria and processes. Serve as the client's primary contact, assisting in IT strategy formation, and providing access to senior management and subject matter experts. Provide proactive value and thought leadership to customers on technology and sector trends, establishing the company as a … and stakeholder networks. Manage the wider commercial relationship, including aged debt, payment, and business conditions. Additional Responsibilities: Act as a client champion to enhance customer experience. Encourage the adoption of new products and services. Support the regional sales strategy, including investment and partner engagement. Communicate the benefits of working more »

Customer Engagement Manager We're seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! Customer Engagement Manager more »

RA's to join their existing team to enable effective service delivery. LOCATION Midlands (central location is ideal, the role involves regular travel to customer locations) THE JOB ROLE The Retrofit Assessor role is key to the successful delivery of our clients energy efficiency services. It involves: Conducting assessments … any recommendations comply with UK building regulations and schemes such as PAS2035. To be a consultative and positive face of the business, ensuring positive customer engagement. THE PERSON NEEDED Although training and support is provided, for the Retrofit Assess role our client is looking for prior experience. You will more »

Overview: The Conversational AI Product Manager will drive the development and implementation of AI-driven conversational solutions. This role involves shaping the future of customer engagement, working with cross-functional teams to create technologically advanced products that deliver exceptional user experiences. Responsibilities: - Lead the end-to-end product … for conversational AI solutions, from ideation to launch and beyond. - Collaborate with client teams to define product vision, strategy, and roadmap. - Gather and prioritise customer requirements, ensuring products meet and exceed user needs. - Develop detailed product specifications and user stories, and work closely with engineering teams to ensure timely more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

is offered with this role I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Technical Risk and Compliance Manager with experience in SaaS software. The role … testing, review output from security testing, and schedule remediation of any detected vulnerabilities. Liaise with external vendors to manage security and regulatory requirements. Sales & Customer Success Collaboration: Create and catalogue the responses made in Requests for Information or Requests for Proposal around the software security to ensure they provide … based on their evolving security posture. Respond to all aspects of security and compliance requests from current and prospective customers, including, input into the customer contracting process to ensure that they can meet the security requirements stipulated in agreements. Continuous Improvement: Demonstrate a continued improvement to their overall security more »

Customer Success Manager – AR/VR and Mixed Reality Projects Remote Role - Occasional Travel to client sites Are you an experienced Customer Success Manager with a genuine passion for driving customer engagement? We're working with a globally recognised company, looking for a skilled Customer … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

are looking for a Content and Digital Marketing Executive to join their team. Team Purpose Marketing is responsible for new partner recruitment, existing partner engagement and thru-Partner marketing programs and tools, alongside stewardship of the company's brand and associated assets. The Vendor Management team is responsible for … Google Analytics, analysing web traffic metrics to drive content decisions. Perform research on current benchmark trends and audience preferences, including collation and analysis of customer feedback, generating ideas to increase customer engagement. Support the delivery of marketing programs and tools that facilitate the recruitment of new resellers. Reseller … engagement through promoting the company Pillars and the Partner Portal to drive reseller frequency and yield performance. Responsibility for the management of end-to-end process of submissions to industry-related award entries, including copywriting, research and key stakeholder contributions, ensuring deadlines are met. Observe and protect the company more »

who are seeking an experienced and passionate marketing specialist to join the team. The Digital Marketing Manager plays a vital role in the Marketing & Customer Engagement department. Responsibilities include contributing to brand maintenance through marketing campaigns, conducting market research, strategizing with marketing professionals, and creating content to enhance … database marketing, email, social media, and display advertising campaigns. ▶️Create and design content for conferences and events. ▶️Establish a framework for tracking and monitoring customer, competitive, and market landscape for ongoing campaigns. ▶️Formulate strategies to build lasting digital connections ▶️Generate content with support from key stakeholders. ▶️Launch optimized online more »

growth, are looking for a Creative Content Marketing Executive to join their team. Team Purpose Marketing is responsible for new partner recruitment, existing partner engagement and thru-Partner marketing programs and tools, alongside stewardship of the company's brand and associated assets. The Vendor Management team is responsible for … key strategies. Primary Accountabilities Use of multi-channel marketing tactics to design and deliver effective creative content to and through Partners to increase reseller engagement, upsell and cross-sell opportunities. Working with the Marketing & Vendor Management team, design creative content marketing strategies and initiatives, setting short and long-term … Understand analysis of web traffic metrics to drive creative content decisions. Perform research on current creative content trends and audience preferences. Collate and analyse customer feedback and generate ideas to increase customer engagement. Support the delivery of marketing programs and tools that facilitate the recruitment of new resellers. more »

a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »

Development: Ensure all team members have the correct level of skills and knowledge. Technical Reviews: Actively participate in technical reviews, ensuring the highest standards. Customer Engagement: Respond appropriately to customer demands, ensuring satisfaction and addressing any issues. Ideal Candidate Profile: Experience: Minimum 4 years in an engineering more »