26 to 50 of 278 Customer Engagement Jobs in England

enabling transparency on the social and environmental impact of consumer products, and we’re looking for a great mission-aligned, forward thinking and proactive Customer Success Manager to help us deliver ongoing value for our global customer base. We are scaling the business from hundreds of brand and … This means Provenance will be served up to millions of shoppers who want to shop in line with their values. Working closely with the Customer Success, Product and Commercial teams, you will have the opportunity to define, build and deliver the Scaled Customer Success Program for our global … brands community. You will also manage relationships with key strategic customers on a one-to-one basis. ROLE & RESPONSIBILITIES Permanent | Reporting to Senior Customer Success Manager Delivering Customer Success at scale: develop and execute a robust scale program to ensure customers get dynamic, recurring value using the Provenance more »

about ICIS at the link below. https://www.icis.com/explore About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … relationships, ultimately retaining existing revenue and generating additional growth through upsell and cross-sell activities. You'll be responsible for: Establishing great, long-term customer relationships while capturing high-value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and … develop an understanding of customer workflows and customer value. Recording client engagement and communication on a CRM. Collaborating with all business functions locally and globally to support our go-to-market outreach. Requirements Have a proven track record at managing, retaining, and growing revenue in a DaaS more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … engage digitally to help solve their business problems. We are looking for a Director of Partners for EMEA who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce more »

organised professional with a passion for delivering impactful content through email channels and optimising display ad campaigns. You will contribute to the enhancement of customer relationships and engagement through strategic email and display marketing efforts. We offer a salary of approximately £25,000 per annum, dependant on experience. … and deploy targeted email content, including newsletters, promotions, and lifecycle campaigns. Implement audience segmentation strategies and personalisation techniques to deliver tailored content to different customer segments. Leverage customer data to optimise email targeting and messaging. Develop and maintain automated email programmes, including drip campaigns and customer onboarding … sequences. Optimise automation workflows to enhance customer engagement and retention. Collaborate with the Senior Retention Marketing Specialist to manage display advertising campaigns. Optimise ad placements, creative assets, and targeting to maximize visibility and engagement. Conduct A/B testing on email content and display ad elements to optimise more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in a wider … Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You will … also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by Accenture, so more »

include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License … growth. Develop relationships in new and existing customers and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to … harvest future business opportunities and accurate account information and coaching. Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on more »

primary point of contact for relationship management, providing essential information, conducting product demonstrations, and understanding and escalating risks and impacts to ensure a positive customer experience. The role will initially be focused on Helix Products, which are market leading solutions which support Primary Care through technology. The primary objective … of this role is to create customer satisfaction that fosters brand loyalty and establishes true partnerships moving forward. You will work closely with Product Management, providing feedback and support for specific Helix products to both internal and external stakeholders. Key Responsibilities The role requires the post holder to: Customer Engagement: Ensure customers feel listened to and fully supported throughout their decision-making journey, from initial contact through to purchase and beyond. Operational Excellence: Align daily operations with the company vision, deliver outstanding customer service, and address any issues that arise from customer interactions or product more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in the sector. We … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and consults more »

boost journal subscription revenue through optimised pricing and market expansion, while fostering collaboration across teams to meet revenue targets. With a focus on enhancing customer experience and loyalty, you'll innovate retention strategies, refine renewal processes, and streamline publishing operations for maximum efficiency. What the company offers: Salary between … to increase subscription revenue by improving renewal rates, expansion into new markets, and pricing optimisation. Main accountabilities: Leading cross-functional teams spanning Sales, Marketing, Customer Service, and Finance, fostering cooperation to achieve revenue objectives Innovating retention tactics and analyse subscription churn to reduce losses and enhance customer engagement Refining subscription renewal processes and customer service operations to elevate customer satisfaction and loyalty Identifying and rectifying operational inefficiencies, implementing enhancements to streamline renewal and cash collection procedures Monitoring subscription renewal metrics, offering insights and recommendations to guide strategic decision-making Segmenting customers and map their journeys more »

of construction and house build methods. Knowledge of lifts desirable but not essential, particularly with an engineering/mechanical background. Previous sales experience in customer-facing/home environments. Excellent customer engagement and service skills. Problem-solving abilities with a customer-focused approach. Proven track record more »

and researchers. THE ROLE As a CRM Retention, you can expect to be involved in the following: Develop and execute CRM strategies to enhance customer engagement and retention Define and Own the CRM roadmap Utilise customer data and analytics to identify trends, segment customer groups and more »

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+) 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

sponsorship* We are partnered up with a dynamic retail company based in the heart of London! They are renowned for their innovative products, exceptional customer service, and a robust online presence. As they continue to grow, they are looking for a talented and experienced Technical Lead to drive their … Salesforce initiatives and help them achieve new heights in customer engagement and operational efficiency. Position Overview: They are looking for a highly skilled Salesforce Tech Lead to oversee the development, implementation, and management of their Salesforce platform. The ideal candidate will have extensive experience in Salesforce development, and more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »

Hosting - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … Cloud Converged Tech VMware DC Broad knowledge of Virtualisation Storage IIS/Server Responsbilities is a challenging, “wear multiple hats” role. of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … of practice team to enable yourself to do as much higher level stuff as possible and delegate where possible from the front from a customer engagement perspective liked and respected – not a walk over and need to have practice experience in what you’re talking about to boost more »

Protection - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … if required) Data Protection DRaaS Backup Storage Veeam Wasabi Zerto CommVault Responsbilities This is a challenging, “wear multiple hats” role. Elements of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … Develop team to enable yourself to do as much higher level stuff as possible and delegate where possible Lead from the front from a customer engagement perspective Be liked and respected – not a walk over and need to have practice experience in what you’re talking about to more »

pipeline; assist in executing sales and marketing plans. Market Expansion- Explore opportunities for alliances, partnerships, and acquisitions; develop cross-selling opportunities within RINA Group. Customer Engagement- Engage with current and potential customers to understand and meet their needs. Order Intake Management- Drive and monitor the order intake pipeline … on competitor activities and market intelligence. Stay Current with Offerings and Technology Solutions: Stay updated on current and future offerings. Communicate technological solutions to customer Qualifications Must have experience of working in Consulting or other Professional Services service provider; understanding of consulting, engineering services or training is advantageous, but more »

our dynamic team. The Marketing Executive will play a crucial role in developing and executing marketing strategies that drive brand awareness, lead generation, and customer engagement. This role will work closely with the sales and product teams to create compelling marketing campaigns that highlight our IT Managed Services and more »

to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability to build and develop excellent relationships with customers and service providers. This is an more »

re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »