2 of 2 Customer Insight Manager Jobs in England

Role: Manager: Customer Insight Transformation Location: Any UK, within occasional commuting distance from London, Leeds or Manchester Why Join KPMG as a Manager: Customer Insight Transformation? This role sits in the Insight team, within the Customer & Ops pract i ce at KPMG. … team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre … improve customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight ...