Staines-upon-Thames, Middlesex, England, United Kingdom
Cantello Tayler Recruitment
Customer Services Representative Cantello Tayler Recruitment are recruiting for a Customer Services Representative to join their client who is based in Staines, Surrey. This is a hybrid role after probation. Customer Services Representative duties include : To provide customer support for the range of products and services, engaging with customers via telephone, live chat … and E-mail. Log and resolve first line CustomerService fault calls, ensuring attention, resolution and appropriate escalation of reported faults. Resolving Provider and Insurer issues Understand and comply with CustomerService operating procedure, service level agreements and associated targets. Understand and comply with Information Security and Data Protection procedures. Support rollout of systems as … customers. Support pre-sales and sales activities by handling incoming enquiries from prospective customers. Manage specialist acquisition from registration to subscription - by providing support, online training and ongoing communication. Customer Services Representative required skills, knowledge, and experience: MS Office proficient A minimum 3 years CustomerService experience Excellent telephone manner. Strong interpersonal and communication skills. Copes More ❯
CustomerServiceRepresentative: Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service. This is a great the opportunity to get your foot in the door of a highly reputable energy company! The Role: As a CustomerServiceRepresentative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing … quotations, troubleshooting and offering advice on company products. As a CustomerRepresentative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. What you get: A competitive basic salary £29k Mobile phone & laptop Full bespoke training Regular More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
CustomerService Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several CustomerService Advisors to join their team on a contract basis. You will act as the first point of contact for customers, offering assistance through … online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a CustomerService Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role, you'll be supporting a wide range of customer enquiries … and be responsible for logging and escalating more technical issues where needed. You'll be expected to provide accurate information, manage follow-ups, and contribute to a smooth, compliant customer journey throughout every interaction. Essential Skills Previous customerservice experience in a fast-paced call centre or contact centre environment. Strong problem-solving skills and the ability More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Momenta Group Global
Our client, a prominent provider of SaaS solutions to the UK Utilities sector, is looking for an experienced CustomerServiceRepresentative to join their vibrant team. The ideal candidate will have a strong background in handling both inbound and outbound calls, possess excellent attention to detail, and demonstrate proficiency in data entry and following established processes Tell … 5pm Start Dates: ASAP Duration: 6 month contract Responsibilities Handle inbound, outbound calls/emails from customers with professionalism and courtesy. Provide accurate information regarding products and services. Analyse customer needs and recommend appropriate solutions. Maintain accurate records of customer interactions through data entry. Follow up on customer inquiries to ensure satisfaction. Adhere to company policies and … procedures while maintaining confidentiality. Requirements Proven experience in a customer services/call handling role, dealing with inbound & outbound calls Proficient in data entry with excellent attention to detail. Strong communication skills in English. Ability to analyse customer needs effectively and provide suitable solutions. Excellent phone etiquette at all times and interpersonal skills. A positive attitude and a More ❯
Full-time, permanent Essential: Full UK Driving Licence and car essential due to location Are you a confident communicator with a technical mindset and a passion for delivering outstanding service? This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part of a highly skilled team that provides … technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience. This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions to out-of-warranty customers. You’ll be trusted to use your initiative, think on your feet … rewards initiative, positivity, and ownership Varied, engaging work across multiple communication channels A culture of quality, empathy, and continuous improvement What they’re looking for: Proven experience in a customer-facing, service-led environment A strong customer-first mindset, with the ability to build rapport and trust A track record of achieving success through service, not More ❯