3 of 3 Remote Customer Support Manager Jobs in England

Company description: ClearCourse Job description: Customer Support Manager Brand: Swan Retail & EPOS Bureau Location: Waterlooville Role Type: Hybrid (3 days in office, 2 days remote) ClearCourse is a market-leading technology group providing innovative software solutions and integrated payments across a range of sectors including retail, hospitality, membership organisations, and healthcare. Our mission is to empower businesses … with smart, efficient, and scalable technology all supported by exceptional customer service. Were looking for a Senior Support Manager to lead the Customer Support function for both Swan Retail and The EPOS Bureau. This is a high-impact leadership role based in Waterlooville, where youll be responsible for ensuring our support teams deliver a … world-class service, meeting SLAs and driving customer satisfaction. Youll play a pivotal role in shaping support strategy, developing people, and influencing the wider business. This is a full-time, permanent role offering a mix of strategic oversight and hands-on leadership within a fast-moving tech environment. Key Accountabilities: Lead, coach, and develop a team of Customer More ❯

About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single … system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology. As a company that helps the world's top support teams deliver exceptional service, we believe our own support team should set the bar. We … re looking for a leader to manage and scale our team across regions and time zones. If you're passionate about support as a craft, energized by ambiguity, and eager to shape the future of AI-assisted customer experience, this role is for you. As the hands-on leader of our growing support team, you'll combine More ❯

Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We are seeking to hire an experienced Manager for our Customer Success Engineering (CSE) team who has a strong focus on both velocity and quality and a desire to deliver a customer experience beyond all … continually improving outcomes for customers alongside our efficiency. You will be driven by working with and expanding the team with exceptional people who care deeply about providing the best customer experience, and this will be reflected in your approach to hiring-world-class talent that understands the right balance between digging deep and moving fast. You won't just … be a people manager; you'll also be a hands-on leader who is both technically capable and willing to jump in, setting the tone for the team through direct contribution. You will focus on scaling and efficiency, identifying and implementing solutions that reduce the need for customers to contact support while building partnerships across the company that More ❯