Customer Support Manager Jobs in England

Customer Support Manager
UK > England

The median Customer Support Manager salary in England is £35,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 687 - 923
Rank change year-on-year - - +220
Permanent jobs requiring a Customer Support Manager 3 0 3
As % of all permanent jobs advertised in England 0.006% - 0.003%
As % of the Job Titles category 0.007% - 0.004%
Number of salaries quoted 3 0 3
10th Percentile - - £40,000
25th Percentile £32,500 - £41,875
Median annual salary (50th Percentile) £35,000 - £45,000
Median % change year-on-year - - -35.71%
75th Percentile £38,875 - £45,625
90th Percentile £39,700 - £46,000
UK median annual salary £35,000 - £45,000
% change year-on-year - - -35.71%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 45,023 81,588 81,077
% of permanent jobs with a recognized job title 91.06% 94.56% 91.50%
Number of salaries quoted 24,443 60,779 51,494
10th Percentile £29,913 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £56,800 £53,000 £60,800
Median % change year-on-year +7.17% -12.83% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

Customer Support Manager
Job Vacancy Trend in England

Job postings that featured Customer Support Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Support Manager in England

Customer Support Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Support Manager in England.

Salary trend for Customer Support Manager in England

Customer Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Manager within the England region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 3 £35,000 - 3
North of England - 3 £35,000 - 7
Customer Support Manager
UK

Customer Support Manager Skill Set
Top 12 Co-occurring Skills and Capabilities in England

For the 6 months to 17 May 2025, Customer Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Support Manager in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) JIRA
1 3 (100.00%) Trend Analysis
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Service Desk Management
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills
1 3 (100.00%) Customer Experience
1 3 (100.00%) Customer Service

Customer Support Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 3 (100.00%) JIRA
General
1 3 (100.00%) Social Skills
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Customer Experience
1 3 (100.00%) Customer Service
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) ITIL
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Service Delivery
1 3 (100.00%) Service Desk Management
1 3 (100.00%) Service Management
1 3 (100.00%) Trend Analysis