Customer Success Manager
- Hiring Organisation
- Michael Page Sales
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum
analytics, giving you ownership of customer engagement programmes that drive adoption, retention and growth across a portfolio of SaaS customers. You'll use data, content and automation to deliver customer value at scale while working closely with Product, Marketing and Customer Success teams in a fast-growing software business. … across a portfolio of SaaS customers. Create compelling customer communications, webinars, videos and self-service content to support engagement at scale. Analyse customer usage data, engagement trends and feedback to identify opportunities, mitigate risk and improve customer outcomes. Monitor customer health and proactively implement initiatives to increase adoption ...