Cyber Incident Manager (CIM)
- Location
- Welwyn Garden City, England, United Kingdom
technical stakeholders, including senior leadership. Enable Automated Response: Leverage Applied Artificial Intelligence (AI) and automation to enhance incident triage, prioritisation, and decision-making at pace. Optimise Operational Tooling: Utilise platforms such as Zendesk and xMatters to manage incidents, streamline workflows, and ensure high-quality service delivery. Embed Continuous … Leadership: Demonstrable understanding of cyber incident management and incident response processes, with the ability to coordinate complex, high-pressure situations effectively. Critical Thinking & Decision-Making: Strong analytical and problem-solving capability, with the ability to assess risk, prioritise actions, and make sound decisions under pressure. Communication & Influencing: Proven ...