cost benefit analyses (jointly with PM/Finance). Utilise skills and experience in the areas of structured problem solving, business analysis, data analytics, designthinking, lean process improvement and undertake process design and process re-engineering to support performance excellence in the organisation to identify pivotal More ❯
underpin over 500,000 annual patient process interactions. It combines operational excellence with commercial awareness and technology enablement. The role's remit spans infrastructure design, CRM optimisation, service automation, and delivery consistency. In addition to leading day-to-day service operations, the Operations Director (Patient Services) drives system-level … thinking to ensure interoperability between platforms (e.g., Salesforce, internal admin tools, communication channels), unlocking efficiencies and future-proofing Oviva's patient support architecture. They serve as a critical interface between business operations and technology, translating care and commercial objectives into scalable, repeatable, and data-rich service processes. This position … and clinical priorities. Lead platform operations across inbound support, live chat, administrative process elements, and Salesforce CRM, ensuring high availability and excellent patient experience. Design and implement scalable, efficient service operating models that reduce manual effort and improve automation and platform utilisation. Champion the development of an integrated service More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
AXA Group Operations
not Adapt”. Owning Roadmap and definition of releases with customers. KEY ACTIVITIES Carry out analysis on performance of processes Coordinate and lead process design/improvement initiatives. Working closely with key stakeholders to identify, propose and implement improvement actions. Manage any agreed Silva (ServiceNow) enhancements for the processes … for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working … fact base/data analysis Coudl be a plus : Expert user of ServiceNow - with an understanding on SLA definitions & application Agile methods (scrum, Kanban, designthinking (UX) and tools (Jira) CI Methodology such as Lean or Six Sigma Soft Skills Agility & ability to learn Collaborative working High level More ❯
to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists … clients through an exciting journey to fundamentally transform their business to accelerate the creation of value. You will bring your expertise in strategy, business design and operating models, agile ways of working, product management, lean, and change management. You will be part of an inspiring global team that leads … exceptional strategy and transformation experts to join our growing team. Candidates will have the opportunity to: Bring their passion, purpose, insight and impact to design and embed solutions that drive tangible outcomes within our clients. Fundamentally re-wire a client's business to build a vibrant and dynamic place More ❯
scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world's most powerful brands. The team encompasses Product, Strategy, Design, Analytics and Implementation. They design and deliver experiences for customers - connecting the customer's devices with the brand and world around them. The … journey mapping and development Experience delivering customer journeys that are focused on conversion. Knowledge of Product Management tools such as Jira, Confluence and Aha. DesignThinking methodology experience. Strong presentation, written and verbal communication skills. The perks The chance to develop your career with a global, multicultural team More ❯
challenging, doing work that really matters? You'll learn, grow and advance in a collaborative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. At Accenture, you can truly take control of your own … how individual projects and deliverables create value for citizens and a passion for innovation and the latest technology trends. This role will require creative thinking, excellent client communication skills and the ability to identify new innovative ways to apply our skills and services to solve a wider set of … above, you should have experience/expertise in one or more of the following areas: Analytical problem-solving skills and continuous improvement techniques. Strategic thinking skills and the ability to bring insight to complex problems. Designing and/or implementing operating models. Creating and/or managing complex business More ❯
while being the reason millions of people find a brighter financial future with Discover. Job Description: What You'll Do Responsible for oversight on design and implementation of products assigned to their team. This means they can take user stories and new features from idea to production unattended. Actively … manages and escalates risk and customer-impacting issues within the day-to-day role to management. How You'll Do It Analyze, design, code, test, and deploy new user stories and product features with high quality (security, reliability, operations) to production. Understands the software development lifecycle and leverages critical … thinking skills to properly evaluate features and functionality. Guides early-career engineers by providing learning tasks as well as work related tasks, directs the work of emerging talent, and helps them continue to grow in technical skillset through mentorship. Has oversight on application, system, and architecture design decisions More ❯
see the big picture, able to imagine successful technology-driven solutions from start to finish. As a Full-Stack Application Developer, you'll help design, develop, and integrate solutions using best practice technologies, tools, techniques, and products our clients demand today. You'll work with clients, co-creating solutions … to major real-world challenges by translating system requirements into the design and development of customized systems in an agile environment. In your role you may be responsible for: Use IBM's DesignThinking to create products that provide a great user experience along with high performance … and modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery). Work across the entire system architecture, from backend to front end, to design, develop, and support high quality and scalable products. Help maintain and improve code quality, organization, and automatization. Create everything from mockups and UI components More ❯
industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … AI/GenAI/Agentic AI projects focused on digital transformation in areas such as HR, Finance, Procurement, Legal, Risk, or IT Familiarity with designthinking methodologies for problem-solving and innovation Understanding of enterprise change management principles and value realization frameworks Who You'll Work With You More ❯
stakeholders. Experience in product development, including successful product launches. PMP certification will be an added advantage. Knowledge of product development methodologies, especially Agile and Design Thinking. Excellent judgment and discretion. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature More ❯
entire payments value chain and all use cases - this is where Visa comes in. You will join the RTP Risk Analytics product team, who design and build state of the art advanced AI products to help Financial Institutions detect and prevent fraud & scams in real-time payments, using contemporary … leveraging Visa's global infrastructure, technology, and experience as a leader in global payments. The Product Manager will be responsible for leading the rapid design and build of our cutting-edge AI products. You will work closely alongside Visa Research, Visa's San Francisco based machine learning and data … test and demonstrate the value of the service and prepare the client for progression to a live service. What you'll do? Lead the design and execution of the RTP Risk Analytics product suite including: Managing end-to-end execution of new product development (Inception - POC - MVP - Live) Participating More ❯
with key stakeholders across product teams will be critical for successful client outcomes. Solution Designers play a mission-critical role, using empathic methods to design and deliver products and services that delight our users. Solution Designers combine user knowledge with analysis and artistry, transforming complex business scenarios into useful … elegant solutions. Key Responsibilities: Design and develop integration solutions to connect various systems and applications both within the organisation and to external client systems. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Create detailed integration design documents (UML standards). Ensure seamless data … interconnect between PM, XD and Engineering. Discover business rules and constraints. Experience, Skills, and Requirements: Minimum 2+ years of experience in a technical solution design role. Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Solution Designer or similar role. Strong technical More ❯
who will be responsible for the delivery of multiple workstreams and managing budgets from £1-2m. For this role, particular experience managing service design and sprint teams within digital & business transformations as well as customer experience is required. With a minimum of 6+ years' experience, you will be … s business to be able to have discussions confidently, create solutions to meet their challenges. About you: Be an effective communicator. Strong understanding of designthinking, agile methodologies, and digital transformation. Ideally you have solid experience working with Service Designers. Be a confident self-starter, well organised and More ❯
analytical and problem-solving skills Excellent communication and stakeholder management abilities Bachelor's degree in a relevant field Previous product management training (Pragmatic Marketing, DesignThinking, etc.) Preferred: Experience in API-based data exchange, data mapping, and validation rules Experience with clinical research or EDC systems Knowledge of More ❯
Oxfordshire, Oxford, South East Hybrid / WFH Options
Computer Futures
analytical and problem-solving skills Excellent communication and stakeholder management abilities Bachelor's degree in a relevant field Previous product management training (Pragmatic Marketing, DesignThinking, etc.) Preferred: Experience in API-based data exchange, data mapping, and validation rules Experience with clinical research or EDC systems Knowledge of More ❯
Automate, Logic Apps, Azure Functions Database - SQL Server, PostgreSQL, NoSQL, Oracle Repository - Gitlab, GitHub Languages - Python Other Tools – JIRA, Confluence Analytical minded and good designthinking Strong English communication skills Strong understanding of Agile Methodologies Strong verbal and written communication skills Ability to explain technical problems to non … technical people About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Ascendion
Automate, Logic Apps, Azure Functions Database - SQL Server, PostgreSQL, NoSQL, Oracle Repository - Gitlab, GitHub Languages - Python Other Tools – JIRA, Confluence Analytical minded and good designthinking Strong English communication skills Strong understanding of Agile Methodologies Strong verbal and written communication skills Ability to explain technical problems to non … technical people About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we More ❯
software solutions to work intuitively. Speed comes from intuition. If something breaks you know where to look. Typically does the tough parts - e.g. (re)design and spends more time documenting than coding. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. … How You'll Do It Creates technology solutions addressing high impact business priorities. Demonstrates the ability to analyze, design, code, test and deploy solutions and product features with high quality to production. Level of technical expertise enables solutions with high complexity and depth. Competent in multiple technical domains, including … thought leader amongst team members and drives problem solving to determine root cause. Coaches technology communities at Discover in areas of specific technology domain, design-thinking, agile software development way of working, security, architecture and/or data engineering. Qualifications You'll Need The Basics Bachelor's Degree More ❯
a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working Methods Whether through scrum or designthinking, we solve exciting tasks together in teams. More ❯
improving how people interact with and digest information resources. You will be tech-savvy and comfortable working with a variety of digital systems to design and implement these improvements. You will work closely with a variety of EI staff and other stakeholders to fulfil the Knowledge Service and wider … content by archiving outdated materials as appropriate. Improve user experience: In addition to what we provide, you will improve how we provide it. Use designthinking or other processes to evaluate Knowledge Service user journeys and generate ideas for improvement. Engage with current Knowledge Service users to inform … these changes. Improvements may involve reviewing structure and design of our websites and collaborating with the Digital team to make them more engaging and intuitive to navigate. Provide our services : The Knowledge Service is the principal point of contact for general energy queries coming into the EI. You will More ❯
Job Role: HR Transformation, Organisation Design Manager Location: London, Manchester, Edinburgh Salary: Competitive Salary & Benefits Career Level: Manager (CL7) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. … organization. Our HR professionals provide knowledge and experience that help today's companies to blueprint their HR strategy, operating model and support the planning, design, and deployment activities required to achieve broad HR transformational changes across the enterprise. Accenture provides strong methods, tools, and accelerators founded in best in … can support them. In our team you will: Learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. As part of our team, you'll be working with More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Made Tech Limited
is responsible for leading on product within a client delivery team. As a Senior Product Manager, you'll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Key Responsibilities You will … accountable for producing high quality outputs and deliverables. Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps. Contribute to Made Tech's community of practice … in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and designthinking into all that we do. Skills, Knowledge and Expertise Skills people must have Excellent understanding and articulation of the value of product More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Made Tech Limited
is responsible for leading on product within a client delivery team. As a Senior Product Manager, you'll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Key Responsibilities You will … accountable for producing high quality outputs and deliverables. Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps. Contribute to Made Tech's community of practice … in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and designthinking into all that we do. Skills, Knowledge and Expertise Skills people must have Excellent understanding and articulation of the value of product More ❯
Knowledge of programming languages such as Python and tools like JIRA and Confluence is a plus. The ideal candidate should possess strong analytical skills, designthinking, and excellent communication skills in English. A strong understanding of Agile Methodologies is also required, along with the ability to explain technical More ❯
AI, machine learning, predictive coding) and their application in legal contexts. Ability to translate ideas into product solutions. Understanding of and ability to apply designthinking to problem-solving. Attention to detail and ability to work under pressure. Excellent written and oral communication skills. Effective interpersonal skills to More ❯