Service Desk Analyst
- Hiring Organisation
- Alcidion
- Location
- Fleet, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating in live settings. Working as part of a collaborative team, you will ensure incidents are appropriately managed, documented … stakeholder engagement Strong attention to detail and time management skills Desirable experience: Experience supporting Electronic Patient Record (EPR) systems or other complex health technology solutions in a live operational environment Experience working to Service Level Agreements (SLAs) within an ITIL-aligned environment ITIL ...