Service Desk Engineer
- Hiring Organisation
- RFA
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £48,000 per annum
explain technical concepts to non-technical users. Preferred Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent. Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred. Preferred Qualifications & Development Potential Associate degree in Information Technology, Computer Science, or related field, or equivalent … ServiceNow. Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management. ITIL Foundation, Microsoft, CompTIA, or cloud certifications. Experience supporting financial services, legal, healthcare, or other regulated industries. AI Competencies: Demonstrates familiarity with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or approved company AI platforms. ...