Head of Customer Operations
- Hiring Organisation
- Jobleads-UK
- Location
- Birmingham, England, United Kingdom
processes. Ensure customer operational performance directly supports revenue growth and EBITDA improvement. Lead cross-functional collaboration Build strong partnerships with Sales, Professional Services, Support, Finance, Product and Engineering. Act as the operational bridge between executive strategy and frontline delivery. Influence senior stakeholders through data-led recommendations and operational insight. Ensure … + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection ...