Role Purpose The role is critical to maintaining the operational support, administration, governance, and continuous improvement of the Salesforce platform, which supports key business functions including Client Services, Onboarding, Sales, Marketing, and Operations. The CRM Engineer will be responsible for ensuring platform stability, security, user support, release management, and … business requirements into scalable Salesforce solutions. Support the delivery of automation, workflow improvements, and CRM enhancements. Provide end-user guidance and training where required. Governance & Compliance Support audit, risk, compliance, and governance activities. Maintain documentation, process maps, and administration standards. Participate in role reviews, recertification exercises, and security assessments. Ensure ...