Remote Help Desk Support Jobs in England

11 of 11 Remote Help Desk Support Jobs in England

2nd Line IT Helpdesk Technical Support

Welwyn Garden City, England, United Kingdom
Hybrid / WFH Options
Tristar Tech Solutions
2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for … nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS … not essential Ideally, 3+ years’ experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support More ❯
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IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator

London, England, United Kingdom
Hybrid / WFH Options
AWD online
IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support … you may need to politely encourage them to get a move on or escalate the support request to a more senior team member. As the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator you will be the first point of contact for initial client support requests (telephone, email and online messaging apps … and allocated to the Engineer, you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your responsibilities as the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator will also involve liaising with third party companies who may also help out with client support requests. SALARY More ❯
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Help Desk Support Specialist

Huddersfield, England, United Kingdom
Hybrid / WFH Options
iRecruit Partners Ltd
Services SMEs to find top talent and solve hiring challenges. Expert in matching exceptional candidates with businesses to drive... Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and … function Job function Information Technology Industries IT Services and IT Consulting and Telecommunications Referrals increase your chances of interviewing at iRecruit Partners Ltd by 2x Get notified about new Help Desk Support Specialist … jobs in Huddersfield, England, United Kingdom . Manchester Area, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 1 week ago IT Support Technician/Helpdesk Support Manchester, England, United Kingdom 1 month ago Skipton, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 1 week ago Normanton, England, United Kingdom 4 days More ❯
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Help Desk Support Specialist

Huddersfield, England, United Kingdom
Hybrid / WFH Options
iRecruit Partners Ltd
Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting … their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased … desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯
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Help Desk Support Specialist

leeds, west yorkshire, yorkshire and the humber, united kingdom
Hybrid / WFH Options
iRecruit Partners Ltd
Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting … their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased … desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯
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Helpdesk Support Technician

Cambridge, England, United Kingdom
Hybrid / WFH Options
Hologic, Inc
Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support … on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS More ❯
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IT Helpdesk Support Coordinator

London, England, United Kingdom
Hybrid / WFH Options
Yusen Logistics
of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. We are looking for an IT Helpdesk Support Co-ordinator to be based in our office in Grange Park Office, Northampton (NN4 5FB). The position holder will provide first-line technical support to … well as a recognition platform Critical Illness Cover Tailored development and career opportunities Company sick pay* Employee Wellness initiatives – WeCare- includes 24/7 online GP, mental health support service, get fit programme and more Key responsibilities: To answer emails and calls into the IT Helpdesk, accurately collating query details and raising IT Service tickets to address issues … As appropriate, provide technical support for IT enquires, ie: password and login reset, file access, etc Support users in the use of computer equipment by providing necessary training and advice As appropriate and in accordance with procedures contact external technical support where problems cannot be resolved in house Proactively keep users informed on the More ❯
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IT Support Technician / Helpdesk Support

W1H, Bryanston and Dorset Square, Greater London, United Kingdom
Hybrid / WFH Options
LocalJobs4U
solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT … Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and … resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous experience in IT support or a helpdesk environment is beneficial but not essential Strong problem-solving skills with the ability to troubleshoot hardware and software issues Good understanding of Windows and Mac operating More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum
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Product Support Specialist (HelpDesk Team) (m/w/d)

Wakefield, England, United Kingdom
Hybrid / WFH Options
exocad America Inc
Product Support Specialist (HelpDesk Team) (m/w/d) Join to apply for the Product Support Specialist (HelpDesk Team) (m/w/d) role at exocad America Inc. Product Support Specialist (HelpDesk Team) (m/w/d) 1 week ago Be among the first 25 applicants Join to apply for the … A dental background as a dental laboratory or clinical technician (required). Solid computer skills, including software installations and proficiency in common Windows applications (required). Proven experience in Help Desk, Technical Support, or Systems Support within a dental lab, manufacturing, or practice environment (required). Strong verbal and written communication skills, with the … Senior Product Manager-Customer Support Platform We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯
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Support, Help Desk - UK - REMOTE

London, England, United Kingdom
Hybrid / WFH Options
Welltower
SUMMARY The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved … timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy. KEY RESPONSIBILITIES Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are More ❯
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Helpdesk Support – Facilities Management at HM Treasury

London, England, United Kingdom
Hybrid / WFH Options
Bellrock
best at work - because our people are the heart of our business. And we’re all about helping them to shine. To ensure that all duties of the FM Help Desk are performed to a high standard in a pleasant, willing, and professional manner. To assist and support management team in maintaining partnerships and close working … for our customers, and building systems that lead the way And as a FM Helpdesk Operator with Bellrock, you’ll do it by... Ensure all calls to the FM Help Desk are answered within 10 seconds. Ensure all requests are logged accurately on the CONCERTO system against the correct job type and service category. Ensure requestor is issued … for the request to be carried out. Ensure all communications have been passed on through contractors and requestors. Ensure all procedures are followed and updated accordingly. Ensure outstanding FM Help Desk requests are followed up with the appropriate contractor. Ensure requestor is updated on progress if unable to meet the response time issued. Ensure requestor is informed of More ❯
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Help Desk Support
England
10th Percentile
£24,125
25th Percentile
£25,750
Median
£27,500
75th Percentile
£30,000
90th Percentile
£34,000