15 of 15 ISO/IEC 20000 Jobs in England

Lead Service Designer / SC Cleared / DV Cleared / Inside IR35 / £580 / 6 Months / Contract / Milton Keynes A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within … Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO / IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. Translate business ...

Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular … resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL® Expert, ISO / IEC 20000, COBIT®, SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large ...

Description: Role: ITIL / ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL / ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity … executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO / IEC 20000 readiness Required Experience: Proven experience delivering ITIL / ITSM maturity assessments Strong working knowledge of ITIL ...

Service Design Lead - 6-Month Contract | £590 / day | Inside IR35 | 3 Days / Week | Milton Keynes | Active SC Clearance Required We are seeking an experienced Service Design Lead to join a high-profile government programme for a 6-month contract. This role is inside IR35 , based … requires an Active SC Clearance . The role offers a flexible 3 days per week onsite and a competitive daily rate of £590 / day . Key Responsibilities: Lead end-to-end service design for large-scale IT and digital services, translating business, user, and operational requirements into coherent ...

Infrastructure experience Proven experience managing complex, multi-team technical changes with minimal disruption Excellent communication, stakeholder management and problem-solving skills Experience chairing CAB / ECAB and managing end-to-end change lifecycles Desirables Experience working with modern DevOps toolchains (e.g. Jira) Exposure to Agile / DevOps ways … working Knowledge of standards such as ISO27001 and ISO / IEC 20000 The Company This company delivers innovative SaaS solutions that are transforming their sector. Their growing global customer base values the high-quality product and service they provide, and they invest heavily ...

quality, and trade-offs. • Experience in designing business continuity, disaster recovery, and resilience solutions. • ITIL certified, BCS Certificate in Service Design, ISO / IEC 20000 Practitioner (Service Management Standard), Service Integration & Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. • Current … this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion / belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment ...

ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

Venn GroupService Manager (DV Cleared) (Intelligence / UKIC) Cheltenham (primary)£550–£650 / day | Initial 6-month contract | Outside IR35 or Permanent salary The Role We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. … Skills & Experience Demonstrable experience delivering managed services within the public sector Strong stakeholder engagement and relationship management skills Solid understanding of ITSM frameworks (ITIL / ISO 20000) Experience working within a SIAM environment Active DV Clearance (essential) Reach out tofor a discreet conversation ...

Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst / Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide … communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging / management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service ...

services, ensuring clarity in scope, features, performance, SLAs, support, and delivery model. Develop and maintain service artefacts, including service blueprints, runbooks, RACI matrices, onboarding / offboarding guides. Work closely with Product Managers to define viable service offerings that align with market needs and technical capabilities. Collaborate with delivery, operations … 20000). Understanding of commercial modelling including cost-to-serve and pricing strategies. Experience working within Agile or hybrid development / delivery environments. Certification in ITIL v4, SIAM, or similar service management methodologies. Protecting your privacy and the security of your data is a longstanding top priority ...

Service Architect Must have an Active DV Clearance An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. ...