1 to 25 of 586 Remote/Hybrid ITIL Jobs in England

Senior Technology Service Manager

Hiring Organisation
Hackajob Ltd
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … Ordnance Survey. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development ...

Analyst II Infrastructure Services

Location
Greater London, England, United Kingdom
inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

Analyst II Infrastructure Services

Location
Greater London, England, United Kingdom
inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

SIAM Service Request Analyst

Location
Manchester, England, United Kingdom
service towers. Knowledge of ITSM best practices, including Request Management, Incident Management, Service Level Management, and Supplier Management, with a good understanding of ITIL frameworks. Experience monitoring service request performance, analysing trends, producing management information, and identifying opportunities to improve service quality and customer experience. Strong analytical, organisational, and problem ...

SIAM Change Analyst

Location
Manchester, England, United Kingdom
audiencesExcellent analytical, organisational, problem-solving, and communication skillsExperience producing change metrics, compliance reporting, and management information to support service governance and decision-makingKnowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficialWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident ...

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Senior Information Security Analyst

Hiring Organisation
Nexus Jobs
Location
London, United Kingdom
Salary
£ 70 K
security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while ...

Senior Solution Architect

Location
Cheltenham, England, United Kingdom
experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

SIAM Service Reporting and Service Level Analyst

Location
Manchester, England, United Kingdom
across multiple suppliers and service towers.Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks.Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders.Strong analytical skills with the ability ...

Technical Project Manager

Location
Milton Keynes, England, United Kingdom
definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

Technical Support Manager

Location
Milton, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

Technical Support Manager

Location
Cambridge, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

SIAM Capacity Analyst

Location
Manchester, England, United Kingdom
presenting insights to technical and business stakeholders.Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks.Strong analytical, stakeholder management, problem-solving, and communication skills, with experience working with suppliers to improve performance and capacity outcomes.We are a Disability Confident EmployerCapgemini ...

Incident & Knowledge Analyst

Location
Manchester, England, United Kingdom
multiple suppliers and support teams. Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks. Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency. Strong analytical, organisational ...

Microsoft 365 Support Analyst

Hiring Organisation
Profile 29
Location
Loughton, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD online
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £34,000 per annum
Development: Take part in Microsoft certification training covering Modern Desktop, Intune and Azure platforms CANDIDATE REQUIREMENTS ESSENTIAL Relevant IT support experience Familiarity with ITIL Foundation Strong troubleshooting and problem-solving skills Ability to manage pressure, deadlines and changing priorities Excellent customer service, interpersonal and communication skills Proactive approach, strong work ...

Service Desk Supervisor

Location
Manchester, England, United Kingdom
change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL v3/v4, Service Desk Manager) Experience of using ITSM tools (e.g. ServiceNow) to manage team activity including creating reports Experience with: Microsoft products such ...

Cloud & Infrastructure Engineer

Hiring Organisation
Nationwide Recruitment Service & HR Careers
Location
B3, Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

Senior Infrastructure Engineer

Hiring Organisation
Sopra Steria
Location
Hemel Hempstead, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
third-party patching solutions, ensuring endpoint security, compliance and vulnerability remediation. Experience using enterprise service management tools such as ServiceNow and working within ITIL-based Incident, Problem and Change Management processes. If you're interested in this role but not sure if your skills and experience are exactly what ...

SIAM SACM Manager

Location
Manchester, England, United Kingdom
reliable configuration information.Strong knowledge of ITSM best practices, including SACM, Change, Incident, Problem, Release, and Service Level Management, with a solid understanding of ITIL frameworks.Ability to analyse configuration, asset, and service performance data to identify risks, compliance issues, improvement opportunities, and drive enhanced operational resilience.Excellent leadership, stakeholder management, and communication ...

Application Support Engineer

Location
Reading, England, United Kingdom
Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...

Microsoft .NET Consultant

Hiring Organisation
Hackajob Ltd
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem-solving abilities ...

VP, International IT Engagement and M&A Integrations

Location
Greater London, England, United Kingdom
media/content industries.* Familiarity with enterprise platforms and tooling deployed within Live Nation's environment (e.g., ServiceNow, Microsoft 365, Azure, SAP).* ITIL, PMP, or equivalent professional certifications.* MBA or equivalent business qualification.* Experience working with or reporting into a Group CIO or CTO function within a large, publicly ...

Senior Microsoft .NET Consultant

Hiring Organisation
Hackajob Ltd
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem-solving abilities ...