Wigan, Greater Manchester, North West, United Kingdom
ECS Resource Group
on tool use. Compliance & Governance: Ensure compliance with internal policies and regulatory requirements. Support audits and enforce security and privacy standards. Stay updated on ITIL best practices. Experience Require University degree or college diploma in the field of computer science or three years' equivalent work experience. Previous Service Desk Manager more »
Driffield, North Humberside, North East, United Kingdom
Venatu Recruitment Group
join our client's technical service team. The successful candidate will be responsible for 3rd Line IT support within the business and work to ITIL principles. Why you want to join this company! One of the leading players within the modular construction industry within multiple sectors including hospitals, education, offices … VLANs and Firewalls Full driving license and access to own transport Experience with security management solutions, including endpoint protection Experience with VoIP telephony systems ITIL Foundation Certified – desirable Does this sound like your next exciting position? If you have experience in 3rd Line support or system engineering, we want to more »
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
Scope, plan, and run pilots before full rollouts Stakeholder Management Experience: 3-5 years as a hands-on IT Project Manager within ITSM Certified ITIL Expert or equivalent knowledge Extensive experience with enterprise ITSM platforms, ideally Freshservice Strong understanding of ITSM-related culture, governance, and business change Good knowledge of more »
Stevenage, Hertfordshire, South East, United Kingdom
Sopra Steria Limited
build and maintain mission critical systems Maintenance and production of technical documentation to facilitate knowledge share and skills development Represent the team at key ITIL process touch points including change advisory boards, problem management, technical design authority, major incident management when required Provide hands-on engineering support and expertise to more »
of an onsite team and also work with a remote team Good project management skills Network monitoring tools and performance monitoring (Nagios, Cacti, NeDi) ITIL certification. Candidates are required to hold a British Passport. Our Culture Here at DXC we support with care and compassion, and we are constantly evolving more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Hays
responsible for establishing data models, CI discovery strategy, organisational design, tooling selection, and supplier engagement. What you'll need to succeed Excellent understanding of ITIL Best Practice (V3/ITIL4). ITIL Foundation certification as a minimum; advanced Service Management certifications (e.g., ITIL4 Create, Deliver and Support) are highly desirable. more »
Gloucester, Gloucestershire, South West, United Kingdom
Matchtech Mobility
skills Problem-solving ability Experience with Windows Server operating systems and monitoring tools Teamwork and time management skills SQL Server experience Microsoft certification Preferred: ITIL Foundations Certification or similar Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) Knowledge of the aerospace industry Basic understanding of VMWare, NetApp, Citrix, and other more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
required: Experience in a similar leadership position People and process management skills Workload prioritisation skills Hands-on service desk experience Beneficial Skills/Experience: ITIL experience MSP experience Please apply here for more informationmore »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Defence
service performance and identifying opportunities for cost reduction. Job Requirements: Experience in supporting the delivery of medium-sized projects. Good understanding of SIAM and ITIL processes. Experience working with budgets and demonstrating financial control. Ability to communicate complex issues to various stakeholders. Understanding of current network infrastructure and products. Experience … service providers. Relevant vocational qualification or equivalent experience in managing networks (e.g., HNC, Prince 2 Foundation, Computer Science Degree). Trained to at least ITIL Foundation level, with appropriate ITIL Intermediate or other capability training. Benefits: Opportunity to work in a dynamic aerospace organisation. Professional development and training opportunities. Collaborative more »
Services (RDS) • Familiarisation with infrastructure cabling and patching. • Basic networking including wireless • Audio Visual Systems, Video Conferencing and Audio Conference Bridges • Familiarisation with SCCM • ITIL awareness Duties • Providing face to face support as well as over the telephone and email, • Remotely, troubleshooting Windows PC hardware and software faults, • Administering network … O365 suite and Windows 10); • Good awareness of the licencing requirements for hardware and software; • Sound problem solving and innovative analytical skills; • Familiarisation with ITIL practices; • Small project engagement, (office re-organisation/moves); • Self-motivated and pro-active approach; • Ability and willingness to participate in a flexible/multi more »
Kidlington, Oxfordshire, South East, United Kingdom
Fortescue WAE
Experience working within the engineering and/or manufacturing industry Desirable A team player used to learning new skills & taking on new challenges Essential ITIL Foundation Qualified Desirable A friendly and approachable disposition Essential What is in it for you: Fortescue Zero bonus scheme Aviva Pension Group Life Assurance Group more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
Assist in the development of Service Desk processes, policies, and documentation. Experience, Attributes & Skills: Essential: GCSE Maths and English (or equivalent). Awareness of ITIL processes and other industry standards & best practices. Demonstrable experience within a busy IT support environment. Extensive knowledge of computer hardware systems. Familiarity with general OS … workload. Excellent communication and stakeholder management capability Good attention to detail and ability to think laterally Resilient and positive attitude. Flexibility to travel. Desirable: ITIL Foundation A-Level or Degree (or any other professional qualifications) Insurance and/or Financial Services experience Experience in technology & infrastructure migrations, user access management more »
Position Overview: The IT Support Team Lead will be leading a close-knit team of IT Helpdesk Engineers, ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements and able to get hands-on technically when required. The MSPs main offerings to their client base are within Office … Proficiency with Azure/M365 is essential) Windows Server, Networking (switches, routers, firewalls), and VoIP knowledge Strong leadership with great interpersonal skills Knowledge of ITIL frameworks (ideally with certifications) is beneficial Certifications within Azure and M365 is highly advantageous With this opportunity, you will achieve: Starting salary up to more »
Desk System: Log, monitor, resolve, and record incidents and service requests. Customer Service: Deliver high-quality, consistent customer service to internal and external stakeholders. ITIL Processes: Support and deliver ITIL-based processes and procedures to ensure excellent service. Team Collaboration: Work within a team to achieve operational and strategic goals. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Smart DCC
other members of the team. What are we looking for? Current AWS certification at Associate level or higher alongside experience of working aligned to ITIL practices and principles with familiarity with Lean-Agile and Waterfall workflows, methodologies, and practices. Extensive AWS technical experience required, including CLI, API, and console in more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
You will have IT infrastructure experience, developed technical standards and be able to provide guidance on technical solutions. Key Requirements: A good understanding of ITIL & Agile methodologies. Minimum BEng Degree level of education, or equivalent experience Proven record of implementing, delivering and managing Infrastructure services using and best practices and more »
Jarrow, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Essentra PLC
autonomy and in an environment with constant interruptions, with guidance in only the most complex situations. Experience of supporting IT services in line with ITIL frameworks and toolsets Able to identify, prioritise, and solve complex application issues with strong analytical and problem-solving skills Solid experience in application support and more »
West Midlands, England, United Kingdom Hybrid / WFH Options
Ampa - Legal & Professional Services
providing mentorship and acting as a point of escalation for difficult issues. Work to resolve issues and incidents in a timely manner aligned with ITIL best practices. Provide technical peer review of proposed changes to be made to the estate. Actively participate in the Change Management Board meetings and manage more »
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Innovate
transformation. Strong analytical, communication, and stakeholder management skills. Recognized Project Management qualifications (e.g., Agile Practitioner). Familiarity with tools like MS Project, JIRA, and ITIL v4. Ability to gain UK Security Clearance (SC). Desirable: Knowledge of: The National Archives, Archive Management Systems, Public Records Act and Freedom of Informationmore »
stakeholders to improve where required. • Achieve CE+ for the Naval area and work with MOD/BAE to keep approved status. Who You Are: • ITIL management process knowledge, experience and/or certification • Lean/Fast works/Agile Experience • Demonstrated experience with Lean initiatives Business Acumen: • Significant experience as more »
Microsoft Copilot Experience in Information Security (ISMS) • Microsoft Power Platform (Power BI/Power Automate) • Knowledge of NetDocuments DMS • Certifications such as CompTIA or ITIL **Rewards & Benefits** Our client offers a competitive salary and several benefits: - Discretionary bonus - 25 days of holiday, excluding bank holidays (pro rata for the hours more »
field. Ability to gather, review, and document requirements. Project and people management skills. Appreciation of University priorities. Desirable: Membership of a relevant professional body. ITIL Foundation certification or experience. Lean Six Sigma Green Belt. Commitment to professional development. Skills and Behaviours: Commitment to equality, diversity, and inclusion principles. Structured and more »
and forecasting project finances. Desirable Qualifications, Knowledge, and Experience Experience in public sector procurement processes. Knowledge of Agile methodologies. MSP Practitioner qualification or equivalent. ITIL v3 or higher Foundation certification. Lean Six Sigma Green Belt. Knowledge of practices and drivers across the HE sector. Good technical knowledge at an enterprise more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Lorien
iPhones) Airwatch & Intune MDM SafeNet, F5 & Cisco RAS Endpoint Encryption Cisco, Teams & Zoom Video Conferencing/Webinar/Audio Visual support Home working support ITIL understanding and experience of practice This is a Contract role working for a top company in their industry as a IT Support Engineer. Please apply more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Hexaware Technologies
handling skills Ability to handle unforeseen situations High level of acceptance and understanding in dealing with end users and situations Certifications Candidate to be ITIL certified What you’ll get from us: Competitive Salary Company Pension Scheme Comprehensive Health Insurance Flexible and hybrid working options dependent on Customer requirements. more »