Function: Customer Solutions and Success - Financial Services Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with … the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of … a Customer Solutions, Pre-Sales or Sales Engineering role. 1+ years of working experience in Application Performance Management (APM) and AIOps. Experience using or administering an APM tool like ITRSGeneos, ITRS OP5 Monitor, AppDynamics, Dynatrace or Nagios. Knowledge and experiences in Capacity Management, Digital Experience Monitoring, ELK, Cloud or Microservices domains will be an advantage. Experience More ❯
Application Management: Design and maintain CI/CD pipelines, monitor and troubleshoot application performance, and automate deployment and infrastructure tasks using tools like Jenkins, Docker, and Kubernetes. Solace and ITRS Platform Management: Manage Solace messaging infrastructure and ITRS monitoring tools, configure alerts, and implement platform upgrades. Application Design and Architecture: Diagnose and resolve complex technical issues related to … high-performance environments. Nice to have Knowledge of Corvil and Pico tools for network telemetry. Exposure to Solace, 29West, Tibco, or similar messaging platforms. Experience with observability platforms like ITRSGeneos and ELK integration. More ❯
SQL, and programming languages such as C++, Java or Python. Strong understanding of distributed systems and low-latency architectures Hands-on experience with observability stacks (e.g., Prometheus, Grafana, Splunk, Geneos, OpenTelemetry) and infrastructure automation (e.g., Ansible, Terraform, CI/CD pipelines) Strong understanding of the trade lifecycle, market data, and fixed income products, FX or algorithmic trading experience is More ❯
SQL, and programming languages such as C++, Java or Python. Strong understanding of distributed systems and low-latency architectures Hands-on experience with observability stacks (e.g., Prometheus, Grafana, Splunk, Geneos, OpenTelemetry) and infrastructure automation (e.g., Ansible, Terraform, CI/CD pipelines) Strong understanding of the trade lifecycle, market data, and fixed income products, FX or algorithmic trading experience is More ❯
change control Bonus: Exposure to market data platforms (e.g., Bloomberg, Tradeweb, ION) ️ Tech stack includes: OS: Linux, Windows Scripting & Automation: Python, Ansible, Bladelogic Databases: SQL, Oracle Monitoring/Tools: ITRSGeneos, Dynatrace, Tibco RV Market access: ION MarketView, Tradeweb, Bloomberg, Reuters Why join us? Gain real exposure to Fixed Income and Derivatives trading systems Work hands-on with More ❯
basic queries but also able to write code ideally Strong knowledge of Windows/Linux environments (commands, ability to create complex batches) Service management and monitoring tools : Splunk, Autosys, Geneos Strong knowledge of MarkitWire FIX protocol (v4.4) The role is based in London on a hybrid basis. The role could be open to contractors under umbrella. More ❯
