1 to 25 of 93 Remote/Hybrid Incident Management Jobs in England

Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment … Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring ...

governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24×7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open‐source tools for the Kubernetes and CNCF ecosystem. … About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia’s delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short‐term, outcome‐driven work where required. ...

Robert Half Technology are assisting a payments business to recruit an Incident Triage Coordinator on a contract basis. Fully remote working. ASAP start. Initial 6-month contract. Role * The Incident Triage Coordinator will support the management and coordination of low- and medium-severity incidents affecting a large … platform. * Respond promptly to incidents raised through Jira, Slack, and PagerDuty, ensuring issues are assessed and managed in line with established response playbooks. * Coordinate incident response activities across engineering and operational teams using tools including Google Meet, Slack, Jira, and PagerDuty. * Ensure accurate and timely capture of incident ...

Develop B2B support readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support … senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors and B2B partners Requirements ...

structured and repeatable way. The Role This is a delivery-focused platform ownership role, sitting across: Palantir platform operations MLOps enablement Service management Security, governance and compliance Supplier and vendor management You will be responsible for the day-to-day running and improvement of Palantir Foundry … related MLOps capabilities . The role requires someone who can combine technical platform understanding with operational discipline, stakeholder management and a strong service-owner mindset. Key Responsibilities Platform Operations Own the day-to-day operation of Palantir Foundry, AIP and MLOps services Ensure strong platform availability, performance, stability ...

through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role … relationships, and works with business leaders and the CTO to shape the organisation’s infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud‐based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies ...

Senior Cyber Incident Responder Daily Rate: Inside IR35 Location: Sheffield Job Type: Hybrid (2-3 days on-site) Join our Cyber Defence Centre (CDC) as a Senior Cyber Incident Responder. This senior, business-facing role within Security Operations & Engineering focuses on end-to-end cyber incident management … stakeholder engagement across complex environments. You will lead the response to high-severity cyber incidents, ensuring effective command, communication, and decision-making throughout the incident lifecycle. Day-to-day of the role: Incident Leadership & Management: Lead the coordination of high-severity cyber incidents from initiation through ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy … customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity to ensure seamless operations and avoid disruptions due to capacity constraints Ensure sufficient capacity is available to meet current and future ...

Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being … conducted to a satisfactory level & are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure ...

Cyber Security Manager/Senior Engineer is responsible for security operations, risk management, incident response, policy development and user awareness. The role will manage external 3rd party and internal virtual resources. Client Details The client is a well-established, multi-site professional services organisation operating at national scale. … clear guidance to leadership and technical teams Lead engagement with a third-party Security Operations Centre (SOC), ensuring effective monitoring, detection and response Oversee incident management, including coordination, post-incident reviews and continuous improvement actions Own and manage key security platforms, including security awareness and secure communications ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … highlight reports, exceptions reports and risk & issue logs when required. What you’ll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

principles and outcomes Review policies, technical controls, governance processes and operational procedures against CAF requirements Assess cyber security capability across areas such as risk management, protective security, monitoring, incident management, supply chain and resilience Produce high quality assessment reports, observations, risk findings and improvement recommendations Contribute … assurance workbooks, delivery documentation and management information reporting Support onboarding, planning and scheduling activities for assurance engagements Work collaboratively with technical leads, assurance teams and delivery managers to ensure consistent delivery quality Support continuous improvement of CAF delivery methodologies, templates and knowledge assets Maintain strong stakeholder relationships whilst operating ...

clients in understanding CAF objectives, principles, and outcomes Review policies, governance, and technical/operational controls against CAF requirements Assess cyber capabilities across: Risk management Protective security Monitoring & logging Incident management Supply chain security Operational resilience Produce high-quality outputs including: Assessment reports Risk findings Observations Improvement … Excellent report writing and communication skills Experience working within public sector, regulated, or enterprise environments Solid understanding of cyber security domains, including: Identity & Access Management Vulnerability Management Incident Response SIEM/Monitoring & Logging Resilience and business continuity Supply chain security Ability to manage multiple priorities and deliver ...

countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship … supporting critical trading applications. Shape the future of our production services through strategic leadership and hands‐on technical expertise. You will be responsible for management and development of a high‐performing team in our London location while providing regional leadership and oversight, governance, and the execution of running ...

Senior Incident Manager - DV Cleared London or Milton Keynes (3 days per week onsite) 6-Month Contract £550 per day + Shift Allowance We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. This … critical role supporting complex, high-security environments where resilience and rapid response are essential. Key Responsibilities: Lead the management of major incidents, ensuring swift resolution and minimal business impact Coordinate cross-functional technical teams during high-pressure situations Act as the primary escalation point for critical service disruptions Drive ...

Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/SLOs … Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision‐making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post‐incident ...

Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration … responsibilities, and ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis ...

toil, advance our observability platforms using SLIs/SLOs, and ensure high compliance. You will actively manage operational success by serving as a key Incident Commander, participating in the on‐call rotation, and balancing platform cost efficiency through agile collaboration. What’s In It For Me? A chance … daily stand‐ups and keeping sprints on track Keeping up‐to‐date documentation in the JIRA & Confluence tools Taking part in SRE Incident Management processes Acting as a key Incident Commander within the Incident Management process Taking part in SRE On Call Ensuring a focus ...

Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure … support operations, ensuring high-quality customer service and SLA achievement Manage workload allocation, resource planning, and day-to-day operational performance Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents Own and optimise Service Management platforms such as ServiceNow and related monitoring tools Collaborate ...

bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Senior Business Analyst for a 6 month contract … FinCrime Onboarding and In-Life workstreams to drive technical readiness, oversee remaining build activity, and coordinate participation in programme wide testing. Design a comprehensive incident management framework for Name Screening, including a tailored playbook for both Onboarding and In-Life operational requirements. Reduce go-live volatility by proactively ...

function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong … Microsoft Entra ID (Azure AD) Hyper-V Microsoft Purview Intune Azure Networking Experience supporting Service Desk/IT support functions Knowledge of Change and Incident Management processes Strong communication skills and ability to work across technical and non-technical teams Ability to take ownership and work independently Eligibility ...

organisation supporting critical cloud-hosted customer platforms. This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services. Key responsibilities: Day-to-day AWS platform support Incident management and service restoration Root cause analysis AWS infrastructure maintenance Patching and upgrades Certificate renewals Capacity management Backup operations Monitoring and alerting improvements Operational documentation and runbooks Release/change execution IAM governance Security compliance Service ownership On-call support participation Technical environment: AWS (EC2, S3, RDS, EKS, ElastiCache ...

Design, build and evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost … strategies Support projects and business initiatives through robust platform delivery What Theyre Looking For: Microsoft Fabric experience Terraform experience Cloud platform engineering SQL Server management Incident management, problem-solving, and SLA-driven environments Platform engineering or data platform experience Agile delivery environments What Youll Work With: Microsoft ...

Lead the Service Desk operation across IT and network service portfolios Drive operational KPIs including SLA performance, customer satisfaction, ticket quality, and escalation management Oversee incident and major incident management, ensuring clear communication and rapid resolution Coach, develop, and manage a high-performing support team Improve … ITIL-aligned processes including Incident, Problem, Request, and Knowledge Management Work closely with Network Operations, Engineering, Security, and third-party vendors Produce service reporting, identify trends, and implement continuous improvement initiatives Ensure effective use of ITSM tooling and maintain governance and compliance standards You’ll work closely with ...