Software Support Agent
- Hiring Organisation
- Zellis
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
available troubleshooting steps to extended teams. Skills & Experience Proven experience in a customer facing Software Support role. Demonstrable technical skills in SQL, JAVA/JSON or similar Exeperience using case management tools, such as ServiceNow or Zendesk Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). HR/ ...