Position Overview: This role provides customer service-focused IT support in a diverse, global enterprise environment. The position involves working across various technologies and collaborating with multiple business areas to support incidents, problems, and requests. Primary Responsibilities: Identify, log, and More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
Job Tittle: Senior Mac Engineer ( macOS)/Apple Engineer( Jamf) Location: Leeds (2 days a week on-site) Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time (40 hours a week) Rate: Highly competitive rate available for suitable candidates Are you ready to take your expertise in … while being part of a thrilling modern workplace transformation. Essential Skills & Experience: Mac Management: Proven experience managing large Mac estates (1,000+ devices). Jamf Expertise: Deep expertise in Jamf Pro. Microsoft Proficiency: Strong knowledge of Intune, Microsoft Entra ID, Microsoft Defender, and Office 365. Scripting Skills: Proficiency … automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that enhance user experience. Integrate & Collaborate: Lead More ❯
application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft Endpoint Configuration Manager (MECM) Collaborate with application owners to streamline deployment processes and maintain version control Engage in individual consultancy … and security standards Build trusted relationships with customers and key internal stakeholders What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Strong Apple device management experience, including Apple Business Manager Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client More ❯
application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft Endpoint Configuration Manager (MECM) Collaborate with application owners to streamline deployment processes and maintain version control Engage in individual consultancy … and security standards Build trusted relationships with customers and key internal stakeholders What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
while being part of a thrilling modern workplace transformation. Essential Skills & Experience: Mac Management: Proven experience managing large Mac estates (1,000+ devices). Jamf Expertise: Deep expertise in Jamf Pro. Microsoft Proficiency: Strong knowledge of Intune, Microsoft Entra ID, Microsoft Defender, and Office 365. Scripting Skills: Proficiency … automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that enhance user experience. Integrate & Collaborate: Lead More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
while being part of a thrilling modern workplace transformation. Essential Skills & Experience: Mac Management: Proven experience managing large Mac estates (1,000+ devices). Jamf Expertise: Deep expertise in Jamf Pro. Microsoft Proficiency: Strong knowledge of Intune, Microsoft Entra ID, Microsoft Defender, and Office 365. Scripting Skills: Proficiency … automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that enhance user experience. Integrate & Collaborate: Lead More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
while being part of a thrilling modern workplace transformation. Essential Skills & Experience: Mac Management: Proven experience managing large Mac estates (1,000+ devices). Jamf Expertise: Deep expertise in Jamf Pro. Microsoft Proficiency: Strong knowledge of Intune, Microsoft Entra ID, Microsoft Defender, and Office 365. Scripting Skills: Proficiency … automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that enhance user experience. Integrate & Collaborate: Lead More ❯
Windows platforms Lead technical strategy and architecture discussions for clients, delivering impactful, enterprise-grade solutions Design and configure modern endpoint management systems using Intune, JamF, and Workspace One Streamline application deployment processes and ensure effective policy enforcement across platforms Drive quality and consistency using best-practice methodologies (Prince2, Agile … What you'll need We're looking for someone who brings both deep technical knowledge and strong consulting experience Expert knowledge of Intune and JamF device management Experience with Windows 11, Entra ID, Configuration Manager, Conditional Access, Apple Business Manager, and Samsung Knox Strong scripting skills (e.g. PowerShell) for More ❯
Windows platforms Lead technical strategy and architecture discussions for clients, delivering impactful, enterprise-grade solutions Design and configure modern endpoint management systems using Intune, JamF, and Workspace One Streamline application deployment processes and ensure effective policy enforcement across platforms Drive quality and consistency using best-practice methodologies (Prince2, Agile … What you'll need We're looking for someone who brings both deep technical knowledge and strong consulting experience Expert knowledge of Intune and JamF device management Experience with Windows 11, Entra ID, Configuration Manager, Conditional Access, Apple Business Manager, and Samsung Knox Strong scripting skills (e.g. PowerShell) for More ❯
other IT assets across all locations. Handle hardware procurement, support, warranty claims, and lifecycle management. Configure and maintain Mobile Device Management (MDM) solutions (e.g., Jamf). Ensure appropriate software deployment and updates on company devices. Access Management Troubleshoot and resolve access management issues, including password management solutions (e.g., 1Password … and manage office security measures, such as visitor logging systems. Requirements 3+ years experience in IT support or administration. Familiarity with MDM tools (e.g. Jamf). Experience managing identity and access systems (Okta, Google Workspace, Azure AD). Strong understanding of IT security, especially in distributed team environments. Proficiency … Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Receive a new Apple MacBook Pro, as well as meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick More ❯
Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school/businesses IT services ensuring that all … Supporting diverse/remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune/JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal More ❯
technical support skills, customer urgency and passion for deploying the right solutions to solve changing business needs. You will have proven experience with macOS, JAMF, Windows, Office 365 applications, and MS Teams. This is a full-time hybrid position working out of our London, Canary Wharf, office. How will … and AV equipment. Create, maintain and delete Active Directory accounts for corporate users & systems. Take ownership of macOS/iOS environments, lead administration via Jamf Cloud. Perform other ad-hoc projects or tasks as assigned. Other duties as assigned. What will you bring? Bachelor's degree is preferred. A … troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customer service, remote support Proven experience with macOS, Jamf, Windows, Office 365 applications, and MS Teams Or equivalent combination of education and experience. What do we offer? We value our people and offer More ❯