Customer Relationship Manager
Reading, Berkshire, United Kingdom
OpenText
Hiring Manager: Neeraj Gangal Talent Acquisition Advisor: Sarah Dinneen Job Code Level: SRP3 Refer Your Friends! Your Impact: The OpenText MF Cloud Customer Management team is responsible for the delivery of Strategic Success Management throughout the Customers' cloud journey from post-sales to value realization to renewal.We're looking for an experienced, strategic and customer-focused Customer Manager with direct … renewal responsibilities to ensure that our Cloud Customers are getting the maximum value from the OpenText solution by delivering services with the goal of retention and growth. As a key member of the Customer Success team and reporting to the Cloud Renewals, this role effectively navigates all levels of the customer organization to maintain alignment and drive objectives forward to … as you will be responsible for renewal and commercial activities. What the role offers: Selling the value of the Customer Success partnership across all levels of the Customer and OpenText to ensure organizational alignment. Managing large strategic and mid-market enterprise cloud customers and proactively nurturing the customers to referenceable and successful renewal. Direct responsibility for renewal activities from strategy More ❯
Employment Type: Permanent
Salary: GBP Annual
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