1 to 25 of 282 Remote Performance Metrics Jobs in England

product managers, stakeholders and end users in order to ensure successful delivery of projects. Develops technical specifications based on user requirements. Troubleshoots existing code issues as needed. Monitors system performance metrics in order to identify areas for improvement. Provides technical guidance and mentorship to junior members of the engineering team. Participates in code reviews as necessary. What you More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven More ❯

Description: The Service Management - Performance Management team is currently seeking a Senior Service Improvement Analyst to join our team. As part of the Service Performance team, you will be a key contributor in driving and facilitating continuous service improvements across Thomson Reuters. Are you passionate about service management, customer experience, business analytics, and love working with the latest … of service improvement opportunities. Complex data mining, trend analysis, metric and report production will be required. Identify and review service improvement opportunities with stakeholders based on TR enterprise-wide performance metrics. Proactive collaboration with stakeholders to create and maintain strong working relationships. Build knowledge of TR products and services, and the related services we depend upon from our internal … a consistent standard of incident, problem, change and other practice areas for enhanced accuracy of data quality, root cause analysis and identification of preventative measures. Support the recurring service performance reporting cycle (e.g., weekly, monthly, quarterly). About You: Experience in enterprise problem management, application support management, Site Reliability Engineering, or related field preferably at an enterprise level. Experience More ❯

role Systems Management Oversee the daily operation and maintenance of all retail systems and databases. Ensure all systems are up-to-date, reliable, and functioning efficiently. Proactively monitor system performance and promptly resolve issues. Supporting the Retail Standards & Operations Manager on systems integration and maintenance such as; POS systems, data insights and store Masterdata including opening hours Project Coordination … on system usage. Provide ongoing technical support to store teams. Create and maintain comprehensive user manuals and documentation. Data Analysis and Reporting Generate regular reports on system usage and performance metrics. Analyse operational data to identify trends and areas for improvement. Present findings and recommendations to senior leadership. Process Improvement Identify inefficiencies and recommend system enhancements to improve workflows. … and cost-effectiveness. Building and maintaining relationships with external suppliers such as; footfallcamera maintenance, cash services, gift cards & consumables providers and other retail analytics platforms. Appraise departmental supplier base performance to propose new objectives & strategy. Reviewing existing supplier contracts to drive a cost-focused culture across the department. Compliance and Security Ensure all systems comply with internal policies, regulatory More ❯

likely to be once per week on average. About Capacitas Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems: We are thought leaders and trusted advisors in IT Performance Assurance We have a unique methodology that strikes the balance between service … have extensive experience protecting high revenue, high availability clients We invest in R&D - developing solutions to enable fast, efficient and scalable delivery At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. … of projects you work on will vary according to current demand and your professional development path. Typical projects include: Looking for ways to reduce client money spent on IT performance Cost Ops and Fin Ops Automating through use of DevOps capability Conducting systems risk management assessments Performance audits Designing performance test plans to address performance risk More ❯

likely to be once per week on average. About Capacitas Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems: We are thought leaders and trusted advisors in IT Performance Assurance We have a unique methodology that strikes the balance between service … have extensive experience protecting high revenue, high availability clients We invest in R&D - developing solutions to enable fast, efficient and scalable delivery At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. … of projects you work on will vary according to current demand and your professional development path. Typical projects include: Looking for ways to reduce client money spent on IT performance Cost Ops and Fin Ops Automating through use of DevOps capability Conducting systems risk management assessments Performance audits Designing performance test plans to address performance risk More ❯

maintain PMO standards, frameworks, and best practices to support project delivery and governance. Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. … operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness. Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights. Develop and maintain tools, dashboards, and reports that track … project progress, financial performance, utilisation, forecast accuracy, and margins. Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers More ❯

create a place where people can grow, be their best, be safe, and feel welcome, valued, and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering … partnerships and market insights. Lead and motivate a cross-functional team of machine learning developers, engineers, and domain experts to achieve product milestones. Compute, analyze, and document AI model performance metrics while identifying and implementing strategies to enhance model accuracy and effectiveness. Collaborate with subject matter experts in pre-clinical research, clinical trial design and operation, precision medicine … process setup, testing and maintenance. Experience in Confluent Kafka, Mendix, MS Azure stack and Agile tool kits such as JIRA or Azure DevOps. Experience of AI/ML model metrics (e.g., F1 and AI-contents evaluation metrics) including human-in-the-loop (HITL) AI/ML monitoring. Programming experience (R/SQL/Python) analyzing data sets and More ❯

degrees, and graduates with some professional work experience About Capacitas Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems: We are thought‐leaders and trusted advisors in IT Performance Assurance We have a unique methodology that strikes the balance between service … have extensive experience protecting high revenue, high availability clients We invest in R&D - developing solutions to enable fast, efficient and scalable delivery At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. … our clients. The range of projects you work on will vary according to current demand and your professional development needs. Typical projects include: Conducting systems risk management assessments Designing performance test plans to address performance risk Demand forecasting/planning Development of capacity and performance models Proactive system monitoring to identify performance risks You will report More ❯

ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement … embrace constant change with flexibility and good grace. - Demonstrate appropriate sense of urgency and adaptability in response to changing business needs - Demonstrates effective communication, composure, and professional attitude - Exemplary performance record, particularly with regard to quality & productivity - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - High energy, solution focused … passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every More ❯

presentation layers to power reporting and analytics Collaborate with stakeholders, product owners, and developers Create and maintain data models that serve as a foundation for reporting and analytics Monitor performance metrics and troubleshoot issues within the data architecture, ensuring optimal health and efficiency. Skills and Experience: Bachelor's degree or higher in a technical discipline Proven experience as … Redshift, Lambda, API Gateway Strong SQL skills for complex data queries and transformations Python programming for data processing and analysis is a plus Strong acumen for application health through performance monitoring, logging, and debugging AWS or Snowflake certifications are a plus MUST HAVE SNOWFLAKE, AWS, SNOWPRO CORE More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend andchampion the adoption More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend and champion the More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

processes. Drive Infrastructure as Code across cloud (AWS, Azure, GCP) and on-prem platforms. Champion DevOps tools and processes across cross-functional engineering teams. Continuously evaluate tools, processes, and performance metrics to improve speed and reliability. ✅ What You Bring 6+ years in DevOps, CI/CD architecture, and infrastructure automation. Experience with On-Prem and Cloud Expertise in More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

underwriting capabilities. What you’ll do: Lead and develop a data science team to deliver value-adding projects. Foster team growth and prepare members for career advancement. Analyse company performance metrics to guide and interpret models. Shape the R&D strategy and modelling roadmap. Assist in acquiring vendor data and develop arguments. Provide expert mentorship for ongoing and More ❯

products strategies aligned with business goals. Leverage products within portfolio to create personalized experiences across various channels and touchpoints . Continuously optimize personalization strategies based on data analysis and performance metrics. Toos and skills you will use in this role: Palantir Foundry Audience Builder and NBA Suggestions. Salesforce Marketing Cloud for automated customer journey. Exposure to Adobe Experience Manager More ❯

your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Head of Services Operations and Performance (1 year fixed-term) Location: Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do you thrive in environments where you … by the Function. To support the review of the processes and techniques to ensure efficiency and effectiveness. To ensure that tools sets, approaches or functional decisions support our processes. Metrics: To define, manage, organise and support the maintenance of performance metrics for initiatives. Bid Estimating: To generate estimates for work and clearly define the need for support More ❯

are looking for a versatile Product Data Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model … performance issues using detailed session records Owning the data labelling process (interfacing with the labelling team, running calibrations & analysing labelling trends) Empower and support continuous improvement for our labelling team, processes and technologies Identify patterns in model performance and recommend specific areas for improvement in training Design and implement BigQuery tables and schemas for efficient data storage & analysis … Act as a champion for model explainability, gathering and sharing insights from existing images, running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency More ❯

are looking for a versatile Product Data Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model … performance issues using detailed session records Owning the data labelling process (interfacing with the labelling team, running calibrations & analysing labelling trends) Empower and support continuous improvement for our labelling team, processes and technologies Identify patterns in model performance and recommend specific areas for improvement in training Design and implement BigQuery tables and schemas for efficient data storage & analysis … Act as a champion for model explainability, gathering and sharing insights from existing images, running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency More ❯

Data Analyst with expertise in data analytics and digital analytics to join our team. As an Ecommerce Data Analyst at ProCook, you will play a pivotal role in website performance, customer behaviour, conversion metrics to inform strategic decisions and optimise the user experience on our site. Additionally, you will also report and analyze sales data to key stakeholders … on a regular basis. Key Responsibilities: Utilise Google Analytics 4 (GA4) and other analytics tools to track, measure, and analyse key eCommerce metrics and customer journeys. Prepare PowerBI/Looker Studio Dashboards for Ecommerce team and other teams on a regular/ad-hoc basis Implement and maintain tracking configurations, event tagging, and custom dimensions in GA4 to ensure … data-driven experiments, A/B tests, and user research to optimise the user experience and drive conversion rate optimisation (CRO). Develop and maintain custom reports, dashboards, and performance metrics tailored to the specific needs of our clients and internal stakeholders. Provide regular reporting and analysis on eCommerce KPIs, highlighting areas of success and areas for improvement More ❯