1 to 25 of 137 Remote/Hybrid Performance Metrics Jobs in England

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

segments and industries. Partner closely with Product Marketing, Sales, Support, and Customer Success to coordinate and execute successful, highly impactful product launches. Product Lifecycle & Performance Management Establish, monitor, and analyse business-level product performance metrics, system adoption, and user behavior analytics. Act as the commercial owner … product’s performance, driving growth, user retention, and monetisation strategies across the SaaS product portfolio. Cross-Functional Collaboration & Commercial Leadership Act as the central hub aligning Sales, Support, Marketing, Operations, and Engineering on the long-term product vision and commercial releases. Act as a key spokesperson for the product ...

founding member position at the centre of Wayve’s Robotaxi launch, providing a unique opportunity to set direction and definition for the autonomy performance function. We are specifically looking for product-oriented engineers who will own the autonomy performance bar that determines whether the product is ready … public and stays great release over release. You’ll turn messy real-world driving signals into trusted metrics, a prioritised funnel of issues, and cross-team execution that lands measurable improvements in production. This is an opportunity to define “performance” for an end-to-end learned driving system ...

your team systematically delivers and verifies business outcomes for our customers* Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention* Serve as the regional escalation point, partnering with CSMs to architect action plans … that your team is fully aligned on the \"outcome-based delivery\" framework, tracking clear business outcomes in client reviews.* Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.**6-Month Milestones (The \"Performance\" Phase):*** Show measurable improvements in regional ...

tiering, validation requirements, approval processes and ongoing monitoring standards• Lead model validation activities for production ML models: independent validation of model methodology, data quality, performance metrics, bias assessment and documentation completeness• Define and implement model monitoring standards: performance drift detection, data distribution shift, fairness metric tracking … validation checks, staging environment requirements and production deployment gates• Manage the model governance committee: chairing review meetings, escalating high-risk models and producing governance metrics for risk committees and regulators• Build model governance tooling: integrating MLflow, Azure ML or Databricks with governance workflows, automated testing and regulatory reportingRequired Skills ...

drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management … Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that you work from ...

client is a UK business software company. The Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised … commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This role ...

across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will … support teams. Ensure the delivery of high-quality, customer-focused IT support services in line with agreed service levels. Manage service performance, monitoring key performance indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead ...

strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution … strategic objectives. Coordinate and support the delivery of trading plans, proposition launches and commercial initiatives. Manage new business, renewals, retention activity and customer lifecycle performance to achieve commercial and financial objectives. Monitor channel performance, identify emerging risks and opportunities, and take proactive action to improve outcomes. Support revenue ...

Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...

highly valuable skills for career growth. GTM (Go-To-Market) Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies. Things You’ll Do Serve … seasonality, and market-specific buying cycles. Monitor pipeline development, conversion rates, and rep productivity by country/sub-region; partner with leaders to close performance gaps. Own annual and quarterly GTM planning - business modeling, quota setting, headcount/capacity modeling, and territory design across direct and partner-led markets. ...

derived from Service Level Agreements (SLAs). Using industry best practices, you will establish measurable Service Level Indicators (SLIs) that provide precise, data-driven metrics to evaluate performance against these SLOs. You will continuously monitor and analyse these indicators, including network performance metrics to detect deviations … early, enabling proactive incident response and targeted improvements.You will oversee system and network capacity and performance, manage resource utilisation efficiently, and conduct thorough cost analytics to identify optimisation opportunities.**What you will be doing:*** Ensure PCI DSS compliance and implement best practices such as the latest encryption, access control ...

global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO, paid media, creative production, analytics, and local optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that … business questions.This role works closely with web developers, data engineers, lead analysts, data scientists, and account teams to support analytics implementation, reporting, and performance analysis.**Key Objectives of the Role*** Support web analytics strategy, measurement planning, and implementation across websites and campaigns* Translate business and stakeholder needs into tracking ...

What You’ll Be Doing Day to Day: New Business and Revenue Delivery Own personal new business quota while being accountable for overall team performance Generate consistent outbound activity every week across: Cold and warm prospecting via phone, email, and LinkedIn Attending networking and industry events Creating and engaging … leader for the sales function, coaching on pipeline management, deal strategy, and execution Set clear expectations for activity levels, conversion metrics, and performance standards Conduct regular pipeline reviews, forecasting sessions, and deal deep dives Create a culture of accountability, continuous improvement, and commercial excellence Sales Process, Strategy ...

requests are managed efficiently while maintaining an excellent customer experience. Working closely with the Service Desk Manager and fellow Team Lead, you will drive performance, service improvement and operational excellence. The role is hybrid with a minimum of two days per week in the office and includes shift-based … Acting as an escalation point for complex incidents and service issues.* Leading Service Desk involvement during major incidents and ensuring clear communication throughout.* Monitoring performance against service level targets, producing reports and identifying trends.* Driving continuous improvement initiatives, knowledge management and process enhancements.* Coaching, mentoring and developing Service Desk ...

from our Manchester location (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/ ...

integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … unspent criminal record check (known as Disclosure and Barring Service). Your role The SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...

product strategy, customer needs and commercial objectives. Own the digital capex across digital products, ensuring clear forecasting and accurate business cases. Digital Product Performance & Optimisation Own performance of the digital product against focus KPI's (e.g. adoption, engagement, digital containment). Identify and lead opportunities to improve … into clear digital product capabilities and priorities, and prioritising across multiple initiatives to maximise overall business value, with a demonstrated use of data and performance metrics (e.g. adoption, engagement, conversion, digital containment) to drive product decisions and optimisation. Proven ability to challenge, influence and align senior stakeholders ...

Test Manager, support the Software and Data Science teams by designing, developing and executing independent Test Plans and Test Procedures, covering functional, regression, performance and security testing to validate software quality. Act as an independent witness in formal test events. Review and approve technical and quality documentation in line … regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. ...

environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service … realised benefits against agreed objectives and implement corrective actions where required. Lead post-implementation reviews and produce reports, dashboards and executive summaries covering improvement performance and realised benefits. Identify opportunities to introduce automation, digital transformation and innovative technologies across service and operational environments. Promote a culture of continual improvement ...

will set up services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services … Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance delivery processes and implement ...

with Zendesk’s product roadmap, influence future innovations, and ensure a unified go‐to‐market strategy. Measure & Optimize Impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time‐to‐resolution) to demonstrate ROI and inform continuous improvement. Champion AI Adoption: Collaborate with Customer Success … earning stakeholder trust. Customer-Obsessed: You listen deeply, empathize authentically, and design with the customer at the center. Analytical Storyteller: You turn data and metrics into compelling business insights. Innovative Problem Solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. #LI-UK1 The intelligent heart ...

Ensuring service levels, processes and quality standards are consistently met Handling escalated incidents and driving issues through to resolution Monitoring ticket quality, compliance and performance metrics Supporting recruitment, onboarding, performance reviews and career development Working closely with IT teams, third‐party suppliers and project teams to ensure ...

industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether … translate business needs into technical specifications Guide Business ton ensure a robust environment Create detailed, high-level technical designs, prioritizing scalability, security, and performance Select optimal technologies, frameworks, and platforms for system development Offer technical guidance throughout the systems lifecycle Enforce best practices, design standards, and architectural principles Identify ...