Customer Success Operations Analyst
- Hiring Organisation
- IRIS Software Group
- Location
- Slough, England, United Kingdom
resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools , tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting , and supporting … building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self‐starting mindset Comfortable working ...