Leeds, England, United Kingdom Hybrid / WFH Options
Radar Healthcare
with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency an accessibility. Collaborate with stakeholders to establish KPIs that … financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices. Drive a culture of continuous improvement by identifying areas for process … analysis to highlight trends, issues, and opportunities for improvement. Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far... Bachelor’s degree in Business Administration, Operations Management, Project More ❯
London, England, United Kingdom Hybrid / WFH Options
LatentBridge
Ensure all project deliverables comply with internal audit, risk management, and regulatory guidelines. · Support change management, incident management, and operational risk reporting related to AI and automation projects. · Drive processimprovement initiatives by leveraging AI and automation to increase operational efficiency and reduce manual effort. · Conduct root cause analysis for project issues and defects, facilitating continuous improvementMore ❯
London, England, United Kingdom Hybrid / WFH Options
Terex Corporation
to translate business needs into actionable technical requirements. The ideal candidate will be comfortable working in a fast-paced environment, collaborating with cross-functional teams, and delivering value through processimprovement and data-driven insights. Main Responsibilities Collaborate with business and IT teams to gather, analyse, and document requirements related to CRM enhancements, data validation, and reporting. Support More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
M3, Manchester, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a forward-thinking organisation based in Manchester, committed to optimising business performance through data-driven insights and process improvements. As part of our continued growth, we are seeking a motivated Junior Business Analyst to join our team. This is an excellent opportunity for someone with strong analytical skills who is eager to gain practical … business problems, structured training, and the opportunity to contribute to meaningful projects. Key Responsibilities Assisting in the collection and analysis of business data to identify trends and opportunities Supporting processimprovement initiatives and workflow optimisation Gathering and documenting stakeholder requirements for business solutions Assisting in the preparation of reports, dashboards, and presentations for decision-makers Conducting competitor and … market research to support strategic planning Collaborating with teams to implement process changes and track progress Monitoring key performance indicators (KPIs) and providing insights to improve efficiency Keeping up to date with industry best practices and business analysis methodologies Who We Are Looking For A degree in Business, Finance, IT, or a related field Strong analytical and problem-solving More ❯
London, England, United Kingdom Hybrid / WFH Options
Howden Group Holdings
e.g., Azure, AWS) and data architectures such as data lakes and data mesh. Use data analysis to validate requirements and assist in creating visual representations such as wireframes and process models. Agile Delivery & Continuous Improvement: Participate in Agile delivery processes, including sprint planning and backlog refinement, to ensure timely and impactful delivery. Identify opportunities for improvement and … implement feedback-driven changes. Data-Driven Decision Making & Process Optimisation: Analyse data to uncover insights that inform strategies and drive operational efficiencies. Recommend process improvements based on data findings to enhance business value. Stakeholder Communication & Management: Act as a liaison between business and technical teams, ensuring effective communication and alignment. Facilitate workshops and meetings and translate technical concepts … Data Security: Support adherence to data governance, privacy, and security standards, collaborating with IT security teams to ensure data integrity and compliance. Key Skills & Competencies: Solid experience in business process mapping, data analysis, and requirements gathering. Proficiency in cloud platforms (Azure, AWS) and familiarity with data lakes and data mesh concepts. Knowledge of Agile methodologies and tools like Jira More ❯
London, England, United Kingdom Hybrid / WFH Options
Techwaka
technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for processimprovement, creating detailed documentation, and supporting project implementation to drive business efficiency. Minimum Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. Certified … equivalent certification is a plus. Strong understanding of software development life cycle (SDLC) methodologies. Skills Excellent communication and stakeholder management skills. Analytical and problem-solving skills. Proficiency in business process modeling and data analysis. Familiarity with project management software (e.g., JIRA, Trello). Knowledge of SQL and database management. Ability to translate business requirements into technical specifications. Expertise in … creating functional specifications and business process diagrams. Strong documentation and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Trimble
various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis … and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on processimprovement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer … U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or . More ❯
and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with IT support teams. Conduct regular system audits to ensure data accuracy and integrity. Business Requirements & ProcessImprovement Collaborate with HR leadership and stakeholders to identify business requirements and translate them into technical solutions. Analyse current HR processes and workflows to identify opportunities for automation … and process improvements. Design, document, and implement new workflows and features that enhance HR operational efficiency. Data Analysis & Reporting Develop, analyse, and deliver HR reports and dashboards that provide insights into HR operations (e.g., turnover, diversity, headcount, compensation). Ensure accurate and timely delivery of HR metrics and reporting to HR leadership and management. System Support & Training Provide end More ❯
London, England, United Kingdom Hybrid / WFH Options
SEFE Marketing & Trading Ltd
communication (written and spoken) and negotiation skills are essential. WHAT YOU WILL DO You will work both autonomously and as part of a highly skilled team to drive business process improvements and technology-enabled change. Your ability to collaborate effectively with stakeholders across the organisation will ensure the successful delivery of SAP FICO solutions that align with business objectives. … In addition, you will have experience working with complex data sets to optimise business processes. Your analytical skills will enable you to identify trends, inefficiencies, and opportunities for improvement, ensuring that financial and operational workflows are streamlined and data-driven decision-making is enhanced. Responsible for data provisioning - bringing in market data (Prices, FX Rates) and fundamentals data (Auction More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Find Your Flex
organisation, supporting healthcare professionals with expert advice and legal assistance. We are seeking a Senior Business Analyst with experience in contact centre operations, workforce management, customer interaction technologies, and process optimisation. This role requires a structured analytical approach, ensuring robust, data-driven solutions that improve efficiency, service quality, and system integration across multiple platforms. Role Overview The Senior Business … Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow automation, and performance analytics, ensuring business needs are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact … scheduling, staff allocation models, and forecasting methods, ensuring they meet operational needs. • Provide detailed analysis to optimise resource balancing across communication channels and improve contact handling. Business analysis and process optimisation • Conduct deep-dive analysis into current processes, identifying inefficiencies and opportunities for automation. • Collaborate with stakeholders to define functional and non-functional requirements that align with business goals. More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Gen II Fund Services
between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making. More ❯
is, there is something magical and unmistakeable about each one of them. This exciting role has 3 main areas of focus: identifying business needs within the finance department, leading process reviews, defining change requirements and supporting the delivery of business initiatives in IT systems. The Business Analyst will work on multiple projects touching all areas of the business and …/partners to ensure the successful delivery of solutions and that they continue to remain fit for purpose. You'll be: Creating meaningful documentation, engaging in research and investigating processimprovement opportunities (eitherfor standalone enhancements or as part of a larger program). Performing data mapping to identify and validate relationships, sources and target systems, while maintaining comprehensive … and implementation plans, transitioning from current to future state, identifying key systems and integrations. Requirements Gathering and Analysis: Collaborating with stakeholders to gather requirements, analyse business processes, and identify improvement opportunities. You'll document business requirements through interviews, workshops and analysis, becoming a trusted and empathetic partner. Translating business requirements into logical specifications for development teams. Reviewing business requirements More ❯
to join our Global Legal Operations team. As part of EY's Global General Counsel's Office (Global GCO), you will play a pivotal role in driving technology and process innovation across our legal teams worldwide. This is an opportunity to leverage your technical expertise to transform legal operations, enabling informed decision-making and fostering continuous improvement through … and inform strategic decisions within the legal department. Design and implement sophisticated reporting tools, metrics, and dashboards to track and enhance legal operations performance. Lead the administration and continuous improvement of core legal technology systems, focusing on automation and process efficiency. Spearhead the integration of new legal tech solutions, from requirements analysis to deployment, ensuring seamless adoption and … maximum impact. Develop comprehensive knowledge management resources, including user manuals, training materials, and process documentation, to support legal technology initiatives. Deliver expert training and support to legal professionals on the latest technology tools and best practices, fostering a culture of tech-savviness and innovation. Optimize legal workflows through automation, enhancing compliance, and driving efficiency across all legal processes. Identify More ❯
London, England, United Kingdom Hybrid / WFH Options
EY
to join our Global Legal Operations team. As part of EY’s Global General Counsel’s Office (Global GCO), you will play a pivotal role in driving technology and process innovation across our legal teams worldwide. This is an opportunity to leverage your technical expertise to transform legal operations, enabling informed decision-making and fostering continuous improvement through … and inform strategic decisions within the legal department. Design and implement sophisticated reporting tools, metrics, and dashboards to track and enhance legal operations performance. Lead the administration and continuous improvement of core legal technology systems, focusing on automation and process efficiency. Spearhead the integration of new legal tech solutions, from requirements analysis to deployment, ensuring seamless adoption and … maximum impact. Develop comprehensive knowledge management resources, including user manuals, training materials, and process documentation, to support legal technology initiatives. Deliver expert training and support to legal professionals on the latest technology tools and best practices, fostering a culture of tech-savviness and innovation. Optimize legal workflows through automation, enhancing compliance, and driving efficiency across all legal processes. Identify More ❯
markets. This role is perfect for someone with strong analytical and reporting skills, a proactive mindset, and an interest in working on strategic platform enhancements, data-driven reporting, and process improvements. What you’ll do: Deliver and manage application changes and reporting enhancements aligned with business priorities. Collaborate with subject matter experts and stakeholders to ensure ongoing compliance with … requirements. Analyse key metrics and produce reports to support business decision-making. Provide user training on internal proprietary platforms. Contribute to processimprovement and technology implementation projects. Offer practical, data-led solutions to complex challenges. What we’re looking for: Experience in trust and agency services or transaction banking. Strong Excel skills and hands-on experience with SQL More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell Tobin
markets. This role is perfect for someone with strong analytical and reporting skills, a proactive mindset, and an interest in working on strategic platform enhancements, data-driven reporting, and process improvements. What you’ll do: Deliver and manage application changes and reporting enhancements aligned with business priorities. Collaborate with subject matter experts and stakeholders to ensure ongoing compliance with … requirements. Analyse key metrics and produce reports to support business decision-making. Provide user training on internal proprietary platforms. Contribute to processimprovement and technology implementation projects. Offer practical, data-led solutions to complex challenges. What we’re looking for: Experience in trust and agency services or transaction banking. Strong Excel skills and hands-on experience with SQL More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service … reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing … standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we More ❯
London, England, United Kingdom Hybrid / WFH Options
UpSlide Group
of clients and handling day-to-day interactions Proactively identifying opportunities to create scalable solutions for multiple accounts Deepening your technical knowledge of UpSlide Adding value to the team (process improvements, suggesting ways to solve tricky client situations, taking on projects outside of core role) 9 months Be on track to hit annual KPIs (NRR and churn rate) You … have: At least 2 years of proven experience in enterprise B2B relationship management, customer success, or account management. A proactive mindset, with a proven ability to identify opportunities for processimprovement and design scalable solutions for multiple accounts. Strong analytical skills and a data-driven approach that allows you to recognize patterns in your client portfolio and turn … are fluent in another language. If you don’t tick all the boxes but you think you’d be a great fit, please apply and tell us why. Recruitment process Phone interview with Andrea, Talent Acquisition [45’] Video interview with Ellie, Success Team Lead. This interview will include a training session [45’] In-person interview with Alex, Head of More ❯
support demand for inventory and production planning. Working closely with the purchasing, sales, and operations to ensure an adequate supply of materials to meet the demand. Identify opportunities for processimprovement in demand planning and forecasting methodologies. Work with large data sets in Excel. Builds and manages data sets/modelling records. Extract and manipulate operational data from More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
ARO Technology
into a world class platform. You will work closely with the IT Manager and complement each other's skills and experience to help ensure platform operation, and drive continuous improvement for our Internal IT offering. Along with providing senior level IT support, you will contribute to initiatives aimed at improving operational efficiency, cost-effectiveness, and scalability, ensuring IT remains … the IT platform roadmap development, with a focus on platform architecture Work closely with the IT Manager and complement each other's skills and experience to help drive continuous improvement for our Internal IT offering Support the development of your IT colleagues by providing expert knowledge, helping them resolve support cases, and leading IT projects Be a subject matter … required Provide a great end-user experience You will contribute to achieving team KPI's through platform improvements, efficient support and providing a good user experience: Identify and implement process improvements that drive ARO IT platform innovation Help consistency and best practice by maintaining documentation, and knowledge sharing within the team Complete IT tasks in support of security and More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
First Intuition
closely with service providers as required. Design, develop, and maintain Power BI reports and dashboards to provide actionable insights. Lead on automation initiatives within the business, identifying opportunities for process improvements and implementing best practices. Provide focused backlog management and iteration planning. Provide training to end-users in use of the related solutions. Quality assurance, documentation and tracking of … all solutions being used by the business. Drive continuous improvement plans for systems and processes working with other key stakeholders. Stay current with the latest developments and issues in BI and Automation, including regulatory changes, advancements in technology e.g. use of AI, and trends in customer requirements. Essential Skills and Experience Proven experience in business intelligence, analysing business needs … In line with our commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments during the interview process, please let us know, and will be happy to support you. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology IT Services and IT Consulting More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Intuition
closely with service providers as required. Design, develop, and maintain Power BI reports and dashboards to provide actionable insights. Lead on automation initiatives within the business, identifying opportunities for process improvements and implementing best practices. Provide focused backlog management and iteration planning. Provide training to end-users in the use of the related solutions. Quality assurance, documentation, and tracking … of all solutions being used by the business. Drive continuous improvement plans for systems and processes working with other key stakeholders. Stay current with the latest developments and issues in BI and Automation, including regulatory changes, advancements in technology e.g., use of AI, and trends in customer requirements. Essential Skills and Experience Proven experience in business intelligence, analysing business … In line with our commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments during the interview process, please let us know, and we will be happy to support you. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
team of IT project managers and Business Analysts, setting objectives, managing performance, coaching, and fostering collaboration. Act as a first-level escalation point for project issues. Identify and support process improvements. Coordinate project scheduling and approvals. Ensure project quality through effective communication and governance adherence. Essential requirements: Degree in technology, project management, information security, or equivalent experience. Project Management … to promote well-being and productivity. Equality, diversity, and inclusion We promote fairness and inclusion, creating a welcoming environment for all. Accessibility If you need support during the application process, contact reasonable.adjustments@mottmac.com . Benefits include: Health and wellbeing support, including private medical insurance, health cash plans, and wellbeing programs. Financial benefits such as pension contributions, life assurance, income More ❯